BMW/Mini of Coconut Creek | Page 36

Great service! Kat was very pleasant to work with! She truly went above and beyond to make sure I was happy. I would highly recommend this dealership!! Kat was very pleasant to work with! She truly went above and beyond to make sure I was happy. I would highly recommend this dealership!! More

Great Service! Great professional service. Very knowledgeable! I would highly recommend Kathleen Gaal. She was fantastic! She really helped me getting to know my new Great professional service. Very knowledgeable! I would highly recommend Kathleen Gaal. She was fantastic! She really helped me getting to know my new BMW. I will definitely refer my friends and family to this dealership More

Comments to my BMW sales experience Kathelene Gaal was a great help guiding me With my new BMW. She showed me how the BMW works from top to bottom! Excellent service and very happy. Kathelene Gaal was a great help guiding me With my new BMW. She showed me how the BMW works from top to bottom! Excellent service and very happy. More

Purchased from pre owned Peter and Char - Bonitatibus: Purchased a car from pre owned the process was easily and simple. The product specialist knew exactly how everything wor Peter and Char - Bonitatibus: Purchased a car from pre owned the process was easily and simple. The product specialist knew exactly how everything worked / how to set up the car the way I wanted. More

BMW genius I was really pleased with Kat. When buying my mini I didn't know how to use the options. She was kind and friendly and went above and beyond for me. S I was really pleased with Kat. When buying my mini I didn't know how to use the options. She was kind and friendly and went above and beyond for me. She's a great asset to your team. More

Loving my BMW!! The sales process was smooth and non-stressful. The BMW genius, Kathleen Gaal, made the transaction even smoother as she set up my presets and paired The sales process was smooth and non-stressful. The BMW genius, Kathleen Gaal, made the transaction even smoother as she set up my presets and paired my Bluetooth. I'm looking forward to meeting with her again to learn about the rest of the features in my new BMW. More

Terrible This place is as bad as it gets , I brought my car for a check up because it was making a weird noise they lost my car and tried to charge me 10000 fo This place is as bad as it gets , I brought my car for a check up because it was making a weird noise they lost my car and tried to charge me 10000 for something that I got repaired at another BMW dealership for 2000, nobody seems to want to help they are all shooting the ##%*% I would never recommend this place More

One of the Best experiences I've had buying a new car! I initially contacted Vista inquiring about 2 vehicles through their online portal. They were the first to respond with the information I requested an I initially contacted Vista inquiring about 2 vehicles through their online portal. They were the first to respond with the information I requested and provided me all the details I needed before I decided to actually make the trip into the dealership. This saved my so much time and headache. My Sales Associate was Brian Kane, his customer service and honesty throughout the whole process was phenomenal. Not only was he able to provide me with the information and research on the vehicles I was interested in, but he was very patient and courteous. I was then introduced to Tyra Lee in Finance who was extremely informative and helpful by ensuring I understood all the documents I was signing and never tried to take advantage of me. I truly appreciate how everyone I interacted with in the dealership was friendly and welcoming, from the greeter all the way to the finance team. I ended up getting the best deal I ever got on a new BMW. I'm so happy to be a new customer of Vista BMW! More

Oil Leak I paid almost $1600 to fix a oil leak on my 528i. Took the car home parked it and observed that there was oil on the ground underneath the car.. Every I paid almost $1600 to fix a oil leak on my 528i. Took the car home parked it and observed that there was oil on the ground underneath the car.. Everywhere the car is parked when it is moved there is oil on the ground. I also observed that the engine oil is not at the marking it originally was at. It is slowly decreasing. I quickly called the Service Advisor and left a message. I heard from him over two weeks later. He was on vacation. I took the car in at Vista hoping it would be check after leaking oil for almost a month. The Service Advisor took the key and came back and stated that the oil was residual from my leak. He checked the car not a Mechanic. He also wanted me to install new brakes that was not due until another 1000 miles. I refused the brakes job and told him my concern was the oil leak that I paid for. He told me that when I come back to get the brakes install he will get the leak check then. That was unacceptable. There is oil stains all over my driveway. I will be filing a complaint with the State. More

Steer clear unless you like that old fashion slimy car sales I was in the market for a M5 and inquired about a 2015 they have. I live 4 hours away so wanted to finalize the deal as much as possible before making I was in the market for a M5 and inquired about a 2015 they have. I live 4 hours away so wanted to finalize the deal as much as possible before making the drive out. On February 7th I was able to work out a trade in deal with the sales representative Frank. Since then I've never had to work so hard to purchase a vehicle. Needing to ask multiple times for status updates and pictures of the vehicle. Part of the deal was getting it CPO'ed which it did and went for final detailing. At that point the detailers found a leak on one of the shocks which I didn't find reassuring. Frank said the part would take 2 weeks and I was fine with that. On February 18th I was finally sent pictures of the car and was told the car was sitting out and had other people interested. This is where I started losing any trust I had remaining as I couldn't figure out why the car is still for sale. I had offered to put a deposit on the car immediately after the deal was made on February 7th pending pictures. Since I didn't get the pictures until February 18th I wanted to move forward with the deposit. Frank sent me the deposit form and I immediately sent it back. Several hours later I received a call from the sales manager Aspi saying that "shop costs" have increased and now the car would be another $1k over agreed upon price. I was in complete shock as to why I am just learning about these "new" costs even with the vehicle under warranty. Aspi called back and said he was able to lower it to $500 more but at this point I have lost complete faith and told him I was no longer interested. As a business owner it blows my mind why a company would pull something like this on a $75k deal. More