BMW/Mini of Coconut Creek

Best service!!! Peter Armistrom...he is the best!! I got to Vista twice within 2 weeks. One day for regular service which Peter gave me a great loaner. The other day i had a nail in one of my tires. Ag I got to Vista twice within 2 weeks. One day for regular service which Peter gave me a great loaner. The other day i had a nail in one of my tires. Again Peter helped me after 6 PM contacting my insurance and replacing my tire. He even offered my a detailed cleaning. Peter is always smiling and doing above and beyond for his customers. I will always go back to Vista even leaving 2 miles away from the Fort Lauderdale location which i had a horrible experience in the past. More

The Genius Had so many questions about things in the car and Carly was such a huge help. She answered all my questions and did not make me feel like a dummy. I Had so many questions about things in the car and Carly was such a huge help. She answered all my questions and did not make me feel like a dummy. It was great having her to go to! More

Home courtesy for 2 bmw I have 2 new BMW's and was having difficulty making all the technology work. Carly went through it all. Now both my wife and myself know how to work I have 2 new BMW's and was having difficulty making all the technology work. Carly went through it all. Now both my wife and myself know how to work everything. Carly is AWESOME. More

Horrible Had a terrible experience, and unfortunately not the first time. There’s a reason why this BMW dealership has the worst reviews on every online site, Had a terrible experience, and unfortunately not the first time. There’s a reason why this BMW dealership has the worst reviews on every online site, and if you read through some of the them you’ll noticed a common cause - “DISRESPECTFUL AND RUDE”. If it ever crossed your mind that going for a BMW you’re likely to receive an above standard service experience, than this location doesn’t apply. I dropped off my car to replace a punctured tire and after 1.5 hour wait time with an appointment, I was finally able to get a loaner. I had the loaner for two days and requested an extra two day extension to the manager due to a family emergency which he approved the extension with no added charge. When returning the loaner the following day everything I was told no longer applied. I then tried to speak with the same manager I spoke to last but was redirected to another manager (Nick Gamberdella), who I must say is the most horrible and disrespectful person I would ever expect from a company like BMW or any other company. He made it seem as if I had committed a crime for staying with the loaner for two extra days, and in the end made no effort to understand my situation. Now the previous time I had my car serviced it took them a week to get the car ready with all kinds of excuses, but then we the customers have no choice but to accept without any compensation and whatever you have to say makes no difference to them. Also don’t expect a call back from anyone in this dealership. So if you’d like to be treated with respect and have a good all around service experience do yourself a favor and go to another BMW dealership. More

Very happy customer. Had a great experience purchasing an M4. Sales person Ed and his sales assist Carson were both great. Once purchased I had tinting, Nitrofill and appe Had a great experience purchasing an M4. Sales person Ed and his sales assist Carson were both great. Once purchased I had tinting, Nitrofill and appearance package done. Got great door to too service from BMW Genius Bryan. All in all a great experience. More

Great I was provided with appropriate and important information during my visit which made my buying experience that much easier. The representatives made m I was provided with appropriate and important information during my visit which made my buying experience that much easier. The representatives made me feel comfortable and were very patient. More

428i BMW It was a pleasure doing business with Carly the BMW genius, she made it extremely smooth and paitent with all of my tedious questions. Very knowledgea It was a pleasure doing business with Carly the BMW genius, she made it extremely smooth and paitent with all of my tedious questions. Very knowledgeable about the vehicle. More

Quality service I went in for a question on my three series and everyone was very professional with excellent customer service and product knowledge. Awesome experie I went in for a question on my three series and everyone was very professional with excellent customer service and product knowledge. Awesome experience I would definitely recommend this dealership to anyone I know . More

My 530I Delivery Carly and Carson were great. Very professional and answered all my questions in a friendly and knowledgeable manner. Carly went over the vehicle featu Carly and Carson were great. Very professional and answered all my questions in a friendly and knowledgeable manner. Carly went over the vehicle features and offered to help and be available to call her for any questions. Pleasant and helpful. More

Matthew Wright helped me with getting my iPhone to sync Matthew is professional, knowledgeable and the single most helpful person that I have worked with at your dealership. Kat, was nasty and short on the Matthew is professional, knowledgeable and the single most helpful person that I have worked with at your dealership. Kat, was nasty and short on the phone. She was trying to walk me through how to fix my problem on the phone. Her directions were completely wrong and was unavailable when I arrived at your dealership. Mathew took about 3 minutes to explain what I needed to do. It worked instantly. He further took the time to explain what I should do in the future. My lease is up for renewal and if Matthew was in sales I would lease from him. My overall experience with your dealership has been a nightmare. It is my hope that Matthew gets the well deserved recognition for his professionalism and knowledge. It is also my hope that Kat be counseled on how to treat customers. More