BMW/Mini of Coconut Creek
Coconut Creek , FL
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A dealership is only as good as the people who represent it! It's one thing for a salesman to get you a good deal on a car, and it's another to get such a great experience while at it - and Carson was able to do It's one thing for a salesman to get you a good deal on a car, and it's another to get such a great experience while at it - and Carson was able to do both for my family. From the second I walked in until he delivered us 2 brand new beamers - Carson made sure that we were both happy and satisfied. It just doesn't always happen like that, and he should be recognized for his commitment to represent BMW Vista in the best way possible. On site car sales have taken a hit with competitive online car buying sites, but having someone like him makes the difference. Also major bonus points for anyone that can handle and deliver with my father in negotiating . I will continue to send any referrals your way. Thank you! More
Someone willing to go the distance My salesman Carson went above and beyond what he needed to do to make sure I had my car when I needed it - even coming in on his day off ! My salesman Carson went above and beyond what he needed to do to make sure I had my car when I needed it - even coming in on his day off ! More
Great Inventory & Excellent Staff My experience with Vista was extremely pleasant from Day 1-- My Client Advisor, Carson Morris, was knowledgeable, extremely responsive, and great to My experience with Vista was extremely pleasant from Day 1-- My Client Advisor, Carson Morris, was knowledgeable, extremely responsive, and great to work with. The finance staff, Marcos and Adriana were also a pleasure to work with and made the finance process seamless. The entire team operated with honesty, integrity and transparency. Awesome experience and highly recommend! A+ More
Great demonstration! I came in to look at a car last week and Bryan did a great job showing me the features of the car and demonstrating it. I came in to look at a car last week and Bryan did a great job showing me the features of the car and demonstrating it. More
Best experience at this dealership! I went in to this dealership and was told to speak with Ed Mcabe and Carson. They were the best salesman I've ever worked with! Down to earth, NOT pus I went in to this dealership and was told to speak with Ed Mcabe and Carson. They were the best salesman I've ever worked with! Down to earth, NOT pushy, no games and really got me one heck of a deal! Just when I thought it wasn't possible, Carson did everything he possibly could and was able to get me what I wanted. Carley helped me set up my key fob and other genius setup things for my car which was so helpful!! She's so nice and took her time with me. I had the best experience here from start to finish and I highly recommend anyone to go to this dealership and work with these good people right here! These 3 are real assets to this dealership. We will be back for our other car! Thank you all so much!!! More
Best service!!! Peter Armistrom...he is the best!! I got to Vista twice within 2 weeks. One day for regular service which Peter gave me a great loaner. The other day i had a nail in one of my tires. Ag I got to Vista twice within 2 weeks. One day for regular service which Peter gave me a great loaner. The other day i had a nail in one of my tires. Again Peter helped me after 6 PM contacting my insurance and replacing my tire. He even offered my a detailed cleaning. Peter is always smiling and doing above and beyond for his customers. I will always go back to Vista even leaving 2 miles away from the Fort Lauderdale location which i had a horrible experience in the past. More
The Genius Had so many questions about things in the car and Carly was such a huge help. She answered all my questions and did not make me feel like a dummy. I Had so many questions about things in the car and Carly was such a huge help. She answered all my questions and did not make me feel like a dummy. It was great having her to go to! More
Home courtesy for 2 bmw I have 2 new BMW's and was having difficulty making all the technology work. Carly went through it all. Now both my wife and myself know how to work I have 2 new BMW's and was having difficulty making all the technology work. Carly went through it all. Now both my wife and myself know how to work everything. Carly is AWESOME. More
Horrible Had a terrible experience, and unfortunately not the first time. There’s a reason why this BMW dealership has the worst reviews on every online site, Had a terrible experience, and unfortunately not the first time. There’s a reason why this BMW dealership has the worst reviews on every online site, and if you read through some of the them you’ll noticed a common cause - “DISRESPECTFUL AND RUDE”. If it ever crossed your mind that going for a BMW you’re likely to receive an above standard service experience, than this location doesn’t apply. I dropped off my car to replace a punctured tire and after 1.5 hour wait time with an appointment, I was finally able to get a loaner. I had the loaner for two days and requested an extra two day extension to the manager due to a family emergency which he approved the extension with no added charge. When returning the loaner the following day everything I was told no longer applied. I then tried to speak with the same manager I spoke to last but was redirected to another manager (Nick Gamberdella), who I must say is the most horrible and disrespectful person I would ever expect from a company like BMW or any other company. He made it seem as if I had committed a crime for staying with the loaner for two extra days, and in the end made no effort to understand my situation. Now the previous time I had my car serviced it took them a week to get the car ready with all kinds of excuses, but then we the customers have no choice but to accept without any compensation and whatever you have to say makes no difference to them. Also don’t expect a call back from anyone in this dealership. So if you’d like to be treated with respect and have a good all around service experience do yourself a favor and go to another BMW dealership. More
Very happy customer. Had a great experience purchasing an M4. Sales person Ed and his sales assist Carson were both great. Once purchased I had tinting, Nitrofill and appe Had a great experience purchasing an M4. Sales person Ed and his sales assist Carson were both great. Once purchased I had tinting, Nitrofill and appearance package done. Got great door to too service from BMW Genius Bryan. All in all a great experience. More