BMW/Mini of Coconut Creek

A Class Act Gene our salesman is a professional and a gentleman. Knowledgable and pleasure to work with. Dealership is friendly and well managed. Highly recomm Gene our salesman is a professional and a gentleman. Knowledgable and pleasure to work with. Dealership is friendly and well managed. Highly recommend for your BMW purchase. More

Brian Rivera IS really the BMW Genius! I had the best experience buying my 540 at Vista Coconut Creek thanks to Brian, anything I need he is always there to help, any questions I may have, I had the best experience buying my 540 at Vista Coconut Creek thanks to Brian, anything I need he is always there to help, any questions I may have, I know he’ll be there to answer them ! He goes out of his way to help you with whatever you need. Great dealership, amazing people at Vista ! More

Ridiculous attempt to buy a car that was already sold I've always loved BMW's. They're not kidding when they say its the ultimate driving machine. That being said, I'm in the market for an X4 and decided I've always loved BMW's. They're not kidding when they say its the ultimate driving machine. That being said, I'm in the market for an X4 and decided to go check them out at vista. What a mistake. My sales guy was raymond and he was nice enough but couldn't agree on a price so I left without buying a car. No harm no foul. A few days later another sales person, Arthur calls me letting me know they have a car that I'd like with the numbers that I was looking for, and we ultimately agreed to get the deal done. He was going to talk to his boss, get the deal approved and I would be on my way to the dealer to sign the paperwork. Instead the next day I get a call from the original sales rep telling me that he has another car available thats about $10k more than what I wanted, and told him no, I want the car that Arthur called me about the previous day. He said he'd talk to his boss and get back to me. Never happened. Eventually I find myself trying to reach a manager, Alex, to no avail trying to get the car that they offered. After many attempts I was put in contact with a manager named Moe, who was no help. He informed me that the car had been sold. I told him it was ridiculous that I've been chasing his sales people to buy a car that I was offered only to find out after many days and phone calls that it had been sold. Just ridiculous. If you want to buy a car, this isn't the place to do it. I got the run around for over a week, and the car I wanted was sold. Not to mention I shouldn't need to run after sales people to buy a car. STAY AWAY More

Used car purchase I recently purchased a 2013 Cadillac CTS Performance model from Vista BMW Coconut Creek from another state. I worked with Richard Roe, Sales Manager t I recently purchased a 2013 Cadillac CTS Performance model from Vista BMW Coconut Creek from another state. I worked with Richard Roe, Sales Manager through the entire process and with his knowledge and help made purchasing a breeze. He answered any questions I had promptly and was a great help. I've seen 5 stars for this dealership on various sites and they deserve every one! Would highly recommend whether purchasing locally or from another state using a transport service to deliver. Top notch dealership! More

DO NOT LEASE FROM THIS DEALER When returning my leased 2014 BMW 528i with 18,000 miles instead of the 30,000 allowed a month early (I paid off the entire lease early) the pre-inspe When returning my leased 2014 BMW 528i with 18,000 miles instead of the 30,000 allowed a month early (I paid off the entire lease early) the pre-inspection showed the car as perfect. I am a compulsive guy who keeps his stuff perfect. I then brought it back for the final after driving only 18 miles to and from my house and was told that there were scratches on the underside bumper cover. My wife and I gave it the once over again before giving it back and found it perfect. The valet jockeys were moving it all over the place and I am positive they or someone at Vista BMW hit a chock or curb. I told them not to move the car and they ignored my wish. THEN I was told by the "inspector" that the damage would be charged as $400. (probably just used some touch up paint as you can see online at their website when selling the car) what a crock.... I disputed the charge and will be in court to let a judge decide. Then I was told I would get $300. back as the mileage was so low. Still waiting. Its hard to imagine how greedy and unconscionable this dealer is. Take whatever the best deal you can get to Braman BMW who has a great reputation. NOT VISTA ..check their BBB score "D". More

Harassing Phone Tactics Beware of disclosing information to this dealership. I called this dealership to inquire about the 4-series convertible BMW. I made an appointment a Beware of disclosing information to this dealership. I called this dealership to inquire about the 4-series convertible BMW. I made an appointment and met with a sales associate. I decided against the car since there was no trunk space and wasn't too keen on the interior. This was done prior to Thanksgiving. Since leaving the dealership, their sales dept has been calling me multiple times a day, everyday trying to sell me a vehicle. I've repeatedly asked them to remove me from their calling list as I decided to go with a different manufacturer. They have assured me every time that my number will be removed. Its been weeks since the first day I've called and I still continue to receive multiple calls every day from this dealership. Its evident their sales tactics are horrendous and beyond harassing. I've already registered a complaint to BMW USA. The next step is to report this to my State Attorney. More

Highly recommend after 2 car purchase in 30 days Where do I begin? Rico Irvarren was the most professional and made the process of 2 car purchases less stressful and actually an enjoyable adventure. Where do I begin? Rico Irvarren was the most professional and made the process of 2 car purchases less stressful and actually an enjoyable adventure. We hit a couple hitches in finding the car a Kevin wanted, but rather than “Settling”, Rico led him in a new direction and surfacing aneven more luxurious vehicle. He is more than pleased. Our next adventure was with Ramces Hernandez was honest with us, knowledgeable and willing to work with us to get us all the necessary add on warranties without pressure. We greatly appreciate all the time and hard work done by both of them. Before we ended our deal...we met with Matthew from the Genius Bar, who reiterated the quality Care Vista gave to us. Thank you again and again for actually caring- down to the beautiful roses from Rico...hopefully he isn’t annoyed with me for giving them to Ramces in memory of his late wife. I care... Sincerely, A very satisfied customer of Vista BMW because of caring employees. Diana and Kevin Kelly More

Carson Morris is the man to see at Vista!!!! Have been a vista Bmw customer for almost 7 years. Had previous sales reps who were average and boring. Got introduced to Carson the other day as my n Have been a vista Bmw customer for almost 7 years. Had previous sales reps who were average and boring. Got introduced to Carson the other day as my new rep for my next car and I couldn’t be more thankful. You can feel the level of enthusiasm he provides and the quality of his service. He just helped me get into my 2018 Bmw M4 at an amazing price. I only recommend seeing Carson for sales at vista Bmw!!! Thank you again for everything. More

I asked for a wizard, I needed a miracle, Carson delivered!! No other BMW dealer would help us. We were upside down on our lease over 5k in overage, credit not the best. Carson came in took charge, sat us down a No other BMW dealer would help us. We were upside down on our lease over 5k in overage, credit not the best. Carson came in took charge, sat us down and expanded our options I told him how we wanted our vechike and he made it happened. He put us in the perfect X5! NO OTHER BMW dealer was able to put us into a X5 loaded, Carson and Vista did. The finance manger forget his name AMAZING! We left happy in beast X5, this is our 4 lease from BMW, my remaking business will remain with Carson and the team Vista customer for life!!! Go there now you’ll get what you want ask for Carson. He gives you cookies 😉 More

Excellent services Yesterday was my first time at vistabmw and Bryan Rivera and Matthew Weissman went well out of thier way to get me driving in my new and first bmw gre Yesterday was my first time at vistabmw and Bryan Rivera and Matthew Weissman went well out of thier way to get me driving in my new and first bmw great energy and very helpful! If you are looking for quick easy buy go see Bryan And Matt They can help u with anything you need. Also Gloria Feliz in the finance department worked very hard to make sure i drove off with my new car! Thank you guys at Vista! More