BMW/Mini of Coconut Creek

Omar was very good and through Nice experience. Will be Omar was very good and through Nice experience. Will be sending my friends and family because of Omar’s great service at Vista BMW. Thanks Omar was very good and through Nice experience. Will be sending my friends and family because of Omar’s great service at Vista BMW. Thanks More

Very polite knowledgeableSalesmanAnswered all our Very polite knowledgeable Salesman Answered all our questions We were satisfied with our visit and the time spent was valuable to us We are able Very polite knowledgeable Salesman Answered all our questions We were satisfied with our visit and the time spent was valuable to us We are able to narrow down what we looking to purchase More

Very knowledgeable about the car. We needed to go to the and he drove us back to the house. He is very efficient. Thank you and he drove us back to the house. He is very efficient. Thank you More

Omar did a good job. He would always answer and return my phone calls. I was very patient with all my needs. I love my new vehicle and I love forward to coming back to purchase another one. my phone calls. I was very patient with all my needs. I love my new vehicle and I love forward to coming back to purchase another one. More

Omar was so helpful during my test drive today. He was extremely knowledgeable about all the vehicles and was able to answer every question I had! My overall experience was great! extremely knowledgeable about all the vehicles and was able to answer every question I had! My overall experience was great! More

STAY WITH MERCEDES AWFUL experience; I bought a CPO X1 that was in the shop 3x and BROKE DOWN in the first 10 weeks after purchase. Not only was the vehicle way overpric AWFUL experience; I bought a CPO X1 that was in the shop 3x and BROKE DOWN in the first 10 weeks after purchase. Not only was the vehicle way overpriced (I was in a hurry to buy and made a very poor decision) but I cannot see how it was CPO given the problems I had with it. Now I am stuck with an overpriced vehicle from a substandard dealer that charges fees they did not earn. I will never buy a BMW again. More

Omar is helpful and patient! He explained in details all features of the vehicle.He listened to all of our requests and presented the best offer to his superior! Very pleased! features of the vehicle.He listened to all of our requests and presented the best offer to his superior! Very pleased! More

Omar was amazing with how quickly he sold the car to the finish of getting us out the door with our new X5. Thank you! finish of getting us out the door with our new X5. Thank you! More

OIL CHANGE @VISTA BMW = SLUDGE BROKEN ! DAMAGED ! SLUDGE FILLED BMW Vista BMW literally broke my car and refused to fix it. I took my 328 in for a simple oil change, drove out and 8 BROKEN ! DAMAGED ! SLUDGE FILLED BMW Vista BMW literally broke my car and refused to fix it. I took my 328 in for a simple oil change, drove out and 8 miles later my car was SPEWING SMOKE. I took car back and was told a valve cover was broken and it would cost $1500 to replace. I felt robbed. I called and emailed Jonatha Chariff , C.E.O and his assistant Kimberley a few times with NO REPLY. Don Woody the service manager at Vista BMW emailed me to say they would fix car in "good faith " and I was so grateful until the next day when they suddenly discovered SLUDGE and told me I need a new engine!! I was beyond shocked and again attempted to reach Jonathan Chariff and requested he meet with me. Again I was totally ignored .I even attempted to reach him through BMW NA to no avail. Final quote to fix my car was $7000 !!! VISTA BMW + OIL CHANGE = NO CAR I now need a new engine because they "found" SLUDGE AND OIL LEAKS all over engine.There was NO sludge nor oil leaks when it drove in and considering they are supposed to be such " Certified" BMW technicians who use "state of the art " equipment they should have known beforehand. I believe that Vista BMW caused this problem. Vista BMW tried to blame the fact that my car was not bought from them but from "sub standard" dealer but Vista is the only company who serviced the car for the 2 years I have owned it AND Vista claims that they couldn't know if there were oil leaks and sludge when doing an oil change...SERIOUSLY ? I guess they really don't know what they are doing there. the certified professionals could not tell that the OIL was sludge? I cannot wait to hear what they will blame next. A company with a morsel of integrity would have fixed the damage and written off the loss but instead My black BMW 2013 WITH 70,000 MILES car is now rendered a worthless shell of a car. buyer beware ! More

Don't Waste Your Time AT VISTA BMW!! Go elsewhere We visited Vista recently as we were in the market for a New Car. From the moment my husband and I stepped foot on their lot, and saw a bunch of st We visited Vista recently as we were in the market for a New Car. From the moment my husband and I stepped foot on their lot, and saw a bunch of staff standing around talking without even asking us if we could be helped, the vibes were already indicative of a total waste of time. We had to approach one of the guys and ask him about 2020 and 2019 (500 series BMW), to which he said we could see them on the lot and with his hands pointed to a section. He never even asked if we needed a sales person. After looking at various VIN #s ourselves, we proceeded to enter the showroom. Here comes the additional waste of time. After walking around for a good 10 minutes looking at various cars inside the showroom, we were finally approached by RICO, one of the sales guys. We told him we were interested in the 500 series and we wanted to compare a couple of Vin #s and test drive the car. He went outside with us, asked us which cars we liked and after about 10 minutes of Chit Chat, told us a BMW is a BMW, you really don't need to test drive it, you should know what you are getting. Lets go inside and I can give you numbers on the models that you liked. We follow him inside, sat at his desk for about 30 minutes and at the end of the discussions, the outcome was that the two vehicles we liked, would only have added discounts IF WE LEASED OR FINANCED through BMW!!! Translation... They are in the business of tricking you into doing the business their way!! They want their cake and they want to eat it too. I told RICO, I was not negotiating how I was buying the car. The price of the car is not based on whether you lease or finance with BMW, or with any other bank or whether you come in to the dealer with cash!!! The FAIR MARKET VALUE of a CAR is the FAIR MARKET VALUE of a CAR and it has nothing to do with how I ultimately pay for it!! THESE GUYS are trained Loan Sharks! They want to rip you off by refusing to discount the purchase price unless you give them the LEASE or FINANCE business through BMW. A TOTAL Waste of Time if you are an educated consumer!! However, If you want to be treated like a complete idiot, who doesn't care how much money you are paying for a car or how much money you have to agreed to give them when you sign and drive, then by all means VISTA BMW of Coconut Creek is the place for you!! You can Go see RICO.. he will help BMW steal your money. However, if you are an educated consumer, DO YOURSELF A HUGE FAVOR and get the FMV of your selected car and GO ELSEWHERE. Give your business to another BMW dealership even if you have to drive more miles to get a reasonable Deal Done! Stay away from this dealership unless you want to be RIPPED - OFF! More