BMW Concord
Concord, CA
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1,006 Reviews of BMW Concord
Very Professional I found the salesperson and BMW 'genius' I worked with at BMW Concord to be very professional and helpful. The selection and service was better than I found the salesperson and BMW 'genius' I worked with at BMW Concord to be very professional and helpful. The selection and service was better than at other dealerships I visited. More
Thank you, Dilip! Dilip was prompt and courteous in responding in my initial inquiry. It was a great, no pressure experience and I drove away a happy customer in my new Dilip was prompt and courteous in responding in my initial inquiry. It was a great, no pressure experience and I drove away a happy customer in my new BMW. Also appreciated Ken's assistant as the BMW genius to walk through all the car features. More
Michael was awesome! It was a great experience all around and Michael Heller was great to work with, helped me with all my questions and decisions. I highly recommend Con It was a great experience all around and Michael Heller was great to work with, helped me with all my questions and decisions. I highly recommend Concord BMW and the Staff. More
Sheila Lane provided an excellent buying experience I had a hassle free, wonderful car purchase experience with Sheila Lane, a Sales Advisor. She was knowledgeable, honest, and extremely helpful from th I had a hassle free, wonderful car purchase experience with Sheila Lane, a Sales Advisor. She was knowledgeable, honest, and extremely helpful from the beginning to the end. A truly great experience and I would recommend Anyone who visits BMW Concord to ask for Sheila’s assistance. More
Excelente Good and honest people, good prices and service tnx to Peter & Danny for all your help and time, very happy with my x5 tnx again Good and honest people, good prices and service tnx to Peter & Danny for all your help and time, very happy with my x5 tnx again More
Very Professional BMW of Concord and Jackie Gottlieb were great! Jackie is very knowledgeable and made everything work smoothly and quick! Thanks for a great experienc BMW of Concord and Jackie Gottlieb were great! Jackie is very knowledgeable and made everything work smoothly and quick! Thanks for a great experience! I would recommend Concord BMW to my friends! More
great job Jay Adamos, Sales, did a great job in helping me select the BMW that met my needs, Great follow through at a very busy time. Thanks Jay, Jay Adamos, Sales, did a great job in helping me select the BMW that met my needs, Great follow through at a very busy time. Thanks Jay, More
Unbeatable Car Buying Experience I would recommend BMW Concord to anyone, with no hesitation whatsoever. This was my first major car buying experience and will not be my last with BMW I would recommend BMW Concord to anyone, with no hesitation whatsoever. This was my first major car buying experience and will not be my last with BMW Concord. After browsing their site for some time, I came across the exact certified pre-owned car I had been hoping to find and got a response to my inquiry within moments from the General Sales Manager himself, Jake Ekstrum. He ran me through the logistics and answered all questions I had. Within an hour or two he had the car pulled around and had me in the great hands of Client Advisor, Stephen Austin. Stephen was outstanding to work with - incredibly personable and professional. He eased all the nerves of my first time car buying experience and went out of his way to advise and assist me. Nearly an all day process, he was completely patient, helpful, and fun to work with the whole way through. Lastly, I worked with Finance Manager, Zack Lee. Zack was incredibly professional and friendly as well. He took the time to make sure I understood every component of the financials and did not push anything on me. I truly felt I was being advised genuinely and not pressured into anything that did not suit me. All of them were on my side and helped me to get the best deal possible, including a student discount and a generous trade-in offer. The team at BMW Concord is one of a kind, I couldn't have asked for a better car-buying experience. More
Many Years Of Great Service Just purchased our third BMW, second one from BMW Concord. Have been taking all our BMWs to BMW Concord for servicing for past eight years with nothi Just purchased our third BMW, second one from BMW Concord. Have been taking all our BMWs to BMW Concord for servicing for past eight years with nothing but highest level of professionalism and personal service. Rob Graham in Sales actually came in on his day off to help us with our purchase including locating a vehicle with the features we wanted, while explaining why we did not need the features we thought we needed but did not, all in a very low pressure sales environment. Amy Bilson in Service has consistently treated us as if we are friends, not just clients, always keeping us up-to-date on what service our vehicles need while looking for ways to save us money. Frank Huff at the Collision Center really went the extra mile to put our minds at ease and bring our BMW to their shop when it was involved in an out of area collision and the insurance company did not want to pay for the towing. Based on my eight years of personal satisfaction, I highly recommend BMW Concord. More
New Car Buying Experience Full disclosure, professional and met our needs to a T. We had been dealing with another BMW dealer with very unsatisfactory results. When we deter Full disclosure, professional and met our needs to a T. We had been dealing with another BMW dealer with very unsatisfactory results. When we determined that Rob and BMW Concord (where we had previously purchased a new car) met our criteria, we found the total buying experience totally satisfactory. More