BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center

This is a wonderful dealership. They all take pride in serving and servicing consumer needs. A pleasant experience with Medford Herb Chambers BMW. They all take pride in serving and servicing consumer needs. A pleasant experience with Medford Herb Chambers BMW. More

The waiting area is clean and well-lit, staff are courteous and keep you well informed throughout the service process. courteous and keep you well informed throughout the service process. More

Very quick service. Interaction with front desk representative was good and professional . I would come back for another service. Interaction with front desk representative was good and professional . I would come back for another service. More

My experience at BMW Certified Pre-Owned Medford with Laurevens L was nothing short of phenomenal. He made sure I was taken care of and that all my concerns were met. I will definitely be coming back to Laurevens L was nothing short of phenomenal. He made sure I was taken care of and that all my concerns were met. I will definitely be coming back to this location where I hope to be helped out by quality staff like Laurevens again. More

Great Service. thorough with the diagnostic and was able to find the issue I was having with wind noise and explaining the passive hybrid. thorough with the diagnostic and was able to find the issue I was having with wind noise and explaining the passive hybrid. More

My person Amiel was great. Courteous, and very helpful. Answered all my questions and spent the time needed with me to explain and help. Very pleasant experience. Courteous, and very helpful. Answered all my questions and spent the time needed with me to explain and help. Very pleasant experience. More

Selected the place for a flat tire which required a replacement. The work was fast but did not set the tire pressure right so now my car is imbalance on one side. I haven't seen my advisor for the enti replacement. The work was fast but did not set the tire pressure right so now my car is imbalance on one side. I haven't seen my advisor for the entire period, only during the phone. I was not greeted for at least one minute. I wouldn't even know where my car was during the pick up, luckly I spotted it myself. The only person I interact is the cashier where I paid for the $$$ where they had a good attitude (which they should). The advisor tried to explain what's going on and asked me to bring it back to fix it. But I do not have time to just go there for something like this, which would waste me at least an hour in my life due to a mistake they made. I am very disappointed with this service and will go to Peabody instead in the future. More

Excellent service and experience overall. Clear communication, very neat & clean premises and friendly staff. Would recommend to my friends. Clear communication, very neat & clean premises and friendly staff. Would recommend to my friends. More

Very pleasant experience, clean and spacious lobby, customer service oriented management and advisors.. Highly recommend. customer service oriented management and advisors.. Highly recommend. More

I took my car for servicing and they are very professional and courteous!! Thank you professional and courteous!! Thank you More