Laurevens Desrosiers

My car has been repaired twice for the same problem since I bought it last year. I didn’t have to pay for it because I had warranty before. But the same problem happened again a few days ago. In March this y I bought it last year. I didn’t have to pay for it because I had warranty before. But the same problem happened again a few days ago. In March this year, the dealer told me that the injectors of cylinders 5-8 were damaged due to coolant leakage. And now the injectors of cylinders 4678 are also damaged. But this time they didn’t tell me the cause of the damage, so I have already taken out warranty, and they won’t cover it for me. After my car was repaired in March, it was parked from April to September because I was not in the United States. This time they claimed that it was not caused by coolant leakage, but they didn’t tell me the cause of the injector damage. I will not choose to buy BMW again More

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Very smooth buying process and I love the car. Would purchase another car here in the future. Would purchase another car here in the future. More

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Great service! Very good communication and very easy to schedule a convenient time at this convenient location for Boston. Facility is also nicely arranged. Very good communication and very easy to schedule a convenient time at this convenient location for Boston. Facility is also nicely arranged. More

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Responsive courteous clear communication professional everyone I interacted with was extremely professional and courteous. I highly recommend the service team. everyone I interacted with was extremely professional and courteous. I highly recommend the service team. More

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It definitely was a good choice on working with this dealership and the workers there are definitely good at what they do dealership and the workers there are definitely good at what they do More

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Communicative and professional. Went out of way to accommodate complimentary transportation to and from my residence when service could not be performed in originally scheduled tim Went out of way to accommodate complimentary transportation to and from my residence when service could not be performed in originally scheduled timeframe. More

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This is a wonderful dealership. They all take pride in serving and servicing consumer needs. A pleasant experience with Medford Herb Chambers BMW. They all take pride in serving and servicing consumer needs. A pleasant experience with Medford Herb Chambers BMW. More

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My experience at BMW Certified Pre-Owned Medford with Laurevens L was nothing short of phenomenal. He made sure I was taken care of and that all my concerns were met. I will definitely be coming back to Laurevens L was nothing short of phenomenal. He made sure I was taken care of and that all my concerns were met. I will definitely be coming back to this location where I hope to be helped out by quality staff like Laurevens again. More

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Great Service. thorough with the diagnostic and was able to find the issue I was having with wind noise and explaining the passive hybrid. thorough with the diagnostic and was able to find the issue I was having with wind noise and explaining the passive hybrid. More

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Can't speak highly enough, not only about the dealership but about the staff themselves. This whole experience changed my mind about purchasing a new car. Typically it's the last thing I look forward to. Th but about the staff themselves. This whole experience changed my mind about purchasing a new car. Typically it's the last thing I look forward to. There are so many options these days with vehicles that it can be very overwhelming in general. Not only did Nicholas and his staff go above and beyond, they made it easy and time efficient! We were able to take our time and not feel rushed yet didn't have to hang around a dealership for hours all weekend. We ended up walking out with a gorgeous vehicle that we absolutely adore at a great price and felt confident in our decision making due to the knowledge and professionalism of every employee we encountered. From the sales team to finance team to management team, you'll be working with a great crew who truly makes you feel like you are in the right hands. Couldn't be happier with our purchase and experience with Nicholas and his staff. We'll surely be life long customers of their's from this day on. I can honestly say that for once we were happy with every single aspect of this experience. It was a pleasure working each and employee there. More

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