BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center

Within the service department, Amiel is fantastic to work with! He's very professional, listens and solves problems. I appreciate working with him every time I'm there. with! He's very professional, listens and solves problems. I appreciate working with him every time I'm there. More

Wonderful location and I have to say great staff. ! Robert does a wonderful job! He is extremely professinal and knows how to treat customers the right way! ! Robert does a wonderful job! He is extremely professinal and knows how to treat customers the right way! More

The dealership has been extremely responsive to my car servicing needs and each employee has been extremely accommodating and attentive to my requests and questions. I’m very happy with my experience with servicing needs and each employee has been extremely accommodating and attentive to my requests and questions. I’m very happy with my experience with the dealership. More

Amiel my service advisor is great. He always lets me know what is going on with my car and treats me with not just professionalism but like family at BMW of medford! He always lets me know what is going on with my car and treats me with not just professionalism but like family at BMW of medford! More

It took two hours for an oil change and the experience was very underwhelming. The waiting area was just a few granola bars in a bowl, water, coffee, chairs, and a TV. I was quoted an hour and a half wh was very underwhelming. The waiting area was just a few granola bars in a bowl, water, coffee, chairs, and a TV. I was quoted an hour and a half when I arrived for my appointment, which is about twice as long as it should take. While the car wash was done unexpectedly, done well, and done for free, the waiting time and waiting area are why I wouldn't return for any service that is (usually) short enough to wait for. More

Amiel expertly handled my service visit with multiple items, including a recall. He knew exactly what work needed to be performed. items, including a recall. He knew exactly what work needed to be performed. More

The customer service was great. I was kept informed throughout the process, which helped me in making a decision for a proposed repair. I was kept informed throughout the process, which helped me in making a decision for a proposed repair. More

the people at the front desk are super nice and friendly. I am very happy with the service there. I am very happy with the service there. More

I recently visited the BMW Certified Pre-Owned service center in Medford and was incredibly impressed with Laurevens Desrosiers. His customer service skills are truly exceptional. From the moment I arrive center in Medford and was incredibly impressed with Laurevens Desrosiers. His customer service skills are truly exceptional. From the moment I arrived, he was friendly and attentive, making sure all my concerns were addressed. Laurevens took the time to explain the service process in detail, keeping me informed every step of the way. His professionalism and knowledge made the experience seamless and stress-free. I highly recommend reaching out to Laurevens for any service needs—he truly goes above and beyond! More

The customer service is excellent. My repair advisor made me understand all the process and costs associated to the services. I got some good discount for the services. I would recomme My repair advisor made me understand all the process and costs associated to the services. I got some good discount for the services. I would recommend BMW of Medford for your car services. More