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BMW Certified Pre-Owned Medford, A Herb Chambers Company
Medford, MA
311 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 121 service reviews
April 29, 2026
My true rating is 6 stars out of 5. I've left BMW of Medford pleased after each and every service visit. Both Amiel and Lens have been extremely helpful on various occasions. They go ab I've left BMW of Medford pleased after each and every service visit. Both Amiel and Lens have been extremely helpful on various occasions. They go above and beyond in making sure that I'm well taken care of. I initially met Lens when he was working at the Parts counter and, from day one, he had that same warm, "go above and beyond" energy. I'm not surprised that he was transitioned to become a Service Advisor. I appreciate Amiel and Lens and, candidly, they're a MAJOR part of the reason that my loyalty has been growing for BMW of Medford. More
by scoates
April 18, 2026
They are friendly and efficient. I go there all of the time. I highly recommend them. I go there all of the time. I highly recommend them. More
by thewishoskis
March 08, 2026
Every time I get my car serviced, I receive a video of the specific work done on my car. This time I didn't receive it. the specific work done on my car. This time I didn't receive it. More
by carlosjim_fig
February 21, 2026
BMW Medford has delivered excellent service every time we’ve visited. When the time comes, we’ll go there for our next automobile. we’ve visited. When the time comes, we’ll go there for our next automobile. More
by Pjr
Employees Worked With
November 11, 2025
He’s professional, very respectful and listen attentively to my needs. It’s always a pleasure working with him, to my needs. It’s always a pleasure working with him, More
by Jules
Employees Worked With
November 10, 2025
Exceptional service Thanks to Laurevens Desrosiers. He is a true professional and took care of my problem Instantly. He is a true professional and took care of my problem Instantly. More
by msgoyal
Employees Worked With
November 05, 2025
Amiel was very helpful and cordiale. My check engine light problem was finally solved, thanks to the service team. The overall experience has shown significant improvement over the last My check engine light problem was finally solved, thanks to the service team. The overall experience has shown significant improvement over the last two years.. I'd come back in the future. Thank you again. More
by welovelegend
Employees Worked With
November 02, 2025
Amiel was very pleasant and professional and attentive to our needs. Overall, we had a great experience. our needs. Overall, we had a great experience. More
by mpisa
September 20, 2025
I have always had very good service at this dealership, and appreciate Amiel and the rest of the groups professionalism. The video review is very helpful too. and appreciate Amiel and the rest of the groups professionalism. The video review is very helpful too. More
by mpm123
Employees Worked With
Other Employees :
James Aiello, Robert Cohoon
September 13, 2025
Was told car would be ready by 6 but they close better off picking it up next morning at 8 am. Showed up next day at 10 30 they did not know where my cars was. Was told they where waiting to hear back fro off picking it up next morning at 8 am. Showed up next day at 10 30 they did not know where my cars was. Was told they where waiting to hear back from other staff member who worked day before. Mind you I payed to uber there so they payed for a uber back and said they will contact me. Once home I decided to check on my app to see where my car was.come to find out it was in the back of dealership since 6 o’clock the night before. So I went back and told them my car is here and it’s been here since last night. They checked and comfirmed but couldn’t locate my key for approx 15 minutes finally they found the key. So was told car ready by 8 am payed to uber then told they didn’t know where my car was then I figured out where my car was went back uber then they couldn’t find my key car was never washed after service tire was changed got car back air pressure in every tire was different they didn’t even maintenance the car More
by johnjwhitejr8
Employees Worked With
Robert Cohoon
