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BMW Certified Pre-Owned Medford, A Herb Chambers Company

Medford, MA

4.7
253 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
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60 Mystic Ave

Medford, MA

02155

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Showing 253 reviews

December 30, 2023

I took my car for servicing and they are very professional and courteous!! Thank you More

by jrivas690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Grullon
Jan 03, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the five-star review and kind words about our service team at Herb Chambers BMW Certified Pre-Owned Medford! We'll see you next time!

December 20, 2023

The Medford team has truly been outstanding, delivering top-tier service. During a busy workday morning, I needed to drop off my vehicle. The team efficiently checked me in and arranged an Uber ride to get More

by Ericmejia78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth
Dec 21, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Eric, it's great to know our team at Herb Chambers BMW Certified Pre-Owned Medford could provide you with an efficient and seamless experience. We're always here to make your day a little easier! Thanks for the review.

December 16, 2023

Exceptional service from Amer at BMW! He guided me through the process of purchasing a used BMW with profound expertise and genuine care. His knowledge about the vehicle was comprehensive More

by Wjurczyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amer Owies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Hi W Jurczyk! We're delighted to know that Amer provided you with exceptional service and guided you through your purchase at Herb Chambers BMW Certified Pre-Owned Medford. Thanks for trusting us with your business!

December 11, 2023

Staffs are courteous and waiting area is clean and neat. Good experience for the start. More

by f22mvp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our courteous staff and found our waiting area clean and neat. It's our goal to provide a welcoming environment and excellent service from the very start at Herb Chambers BMW Certified Pre-Owned Medford!

December 07, 2023

Car serviced on time, free multi point inspection done and work needed with repairs estimate included. Courteous, knowledgeable, and friendly people to help me, a place that I recommend. More

by Rosario Cascio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Grullon, Rami Aboutayoun
Dec 08, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Rosario, we're glad to know that you had a positive experience with our team at Herb Chambers BMW Certified Pre-Owned Medford. We appreciate your recommendation and look forward to assisting you in the future!

December 02, 2023

Smooth process, I got my car the same day and the dealership worked as a team! More

by DW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mychael Deafonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Aboutayoun
Dec 04, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thanks for sharing your experience! We wish you many happy miles in your new vehicle and hope to see you again next time here at Herb Chambers BMW Certified Pre-Owned Medford!

December 01, 2023

Attentive and respectful treatment, offered a good deal with clear explanation. Amer was very pleasant, a pleasure to work with! More

by Old Dog Blue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amer Owies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're glad to know you had a pleasant experience with us at Herb Chambers BMW Certified Pre-Owned Medford! It's great that our team was able to provide clear explanations and good deals. Thanks for the review, we appreciate it!

November 29, 2023

Great team members. Herb should be VERY PROUD!! Everyone is extremely courteous, friendly, respectful, and kind. More

by Daboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Hey Daboy, we're delighted to know that you had a positive experience with our team at Herb Chambers BMW Certified Pre-Owned Medford. Thank you for choosing us! We'll see you next time. Safe travels!

November 29, 2023

Overall, I had a positive experience with both the dealership and the roadside assistance. I would highly recommend them to anyone in need of vehicle service or repair. Despite the inconvenience of ne More

by checkman_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tow truck, driver/BMW roadside assistance.
Nov 29, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're glad to know that you had a positive experience with us at Herb Chambers BMW Certified Pre-Owned Medford. Our team always aims to make the repairs as smooth and stress-free as possible. Thanks for recommending us and please don't hesitate to reach out if we can be of service again in the future!

November 21, 2023

Prompt service from very friendly staff. Comfortable waiting area if you choose to wait for service to be completed. More

by Dfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're glad to know you found our service prompt and staff friendly at Herb Chambers BMW Certified Pre-Owned Medford. Thanks for the positive feedback about our waiting area too!

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