BMW Certified Pre-Owned Medford, A Herb Chambers Company

It took two hours for an oil change and the experience was very underwhelming. The waiting area was just a few granola bars in a bowl, water, coffee, chairs, and a TV. I was quoted an hour and a half wh was very underwhelming. The waiting area was just a few granola bars in a bowl, water, coffee, chairs, and a TV. I was quoted an hour and a half when I arrived for my appointment, which is about twice as long as it should take. While the car wash was done unexpectedly, done well, and done for free, the waiting time and waiting area are why I wouldn't return for any service that is (usually) short enough to wait for. More

Amiel expertly handled my service visit with multiple items, including a recall. He knew exactly what work needed to be performed. items, including a recall. He knew exactly what work needed to be performed. More

The customer service was great. I was kept informed throughout the process, which helped me in making a decision for a proposed repair. I was kept informed throughout the process, which helped me in making a decision for a proposed repair. More

the people at the front desk are super nice and friendly. I am very happy with the service there. I am very happy with the service there. More

Amer is a gentleman and as professional as they come. Special thanks to both Amer and James for going above and beyond to make this a successful and seamless transaction. 10/10 Special thanks to both Amer and James for going above and beyond to make this a successful and seamless transaction. 10/10 More

Extremely supportive team from all angles. Each person did their role and went above and beyond to make me feel confident with my decision. Each person did their role and went above and beyond to make me feel confident with my decision. More

I recently visited the BMW Certified Pre-Owned service center in Medford and was incredibly impressed with Laurevens Desrosiers. His customer service skills are truly exceptional. From the moment I arrive center in Medford and was incredibly impressed with Laurevens Desrosiers. His customer service skills are truly exceptional. From the moment I arrived, he was friendly and attentive, making sure all my concerns were addressed. Laurevens took the time to explain the service process in detail, keeping me informed every step of the way. His professionalism and knowledge made the experience seamless and stress-free. I highly recommend reaching out to Laurevens for any service needs—he truly goes above and beyond! More

Awesome service at dealership by salesman Michael. He was very helpful, me and my family were very happy. Will recommend dealership to friends He was very helpful, me and my family were very happy. Will recommend dealership to friends More

The customer service is excellent. My repair advisor made me understand all the process and costs associated to the services. I got some good discount for the services. I would recomme My repair advisor made me understand all the process and costs associated to the services. I got some good discount for the services. I would recommend BMW of Medford for your car services. More

BMW in Medford Has made it so easy for me, I needed a larger vehicle And they went above and beyond made sure I got what I wanted. At the time I had two vehicles that they helped me get the best value to larger vehicle And they went above and beyond made sure I got what I wanted. At the time I had two vehicles that they helped me get the best value to trade in and with that I was able to purchase my 2019 X3. With this new vehicle, I was able to have the space. I need it to carry my tools and materials and now great pleasure to be their premium Tint Installer, I opened my own company And they’ve been very supportive ever since! Thank you so much and definitely will be coming back for another vehicle and definitely recommend BMW Medford. More