BMW Certified Pre-Owned Medford, A Herb Chambers Company

This dealership is very welcoming. The representatives are knowledgeable and care about quality work. They ensure your happiness. The representatives are knowledgeable and care about quality work. They ensure your happiness. More

Nick is awesome! He knew exactly what I was looking for and somehow found it very quickly and then delivered it with the nicest ease and made sure I was comfortable t He knew exactly what I was looking for and somehow found it very quickly and then delivered it with the nicest ease and made sure I was comfortable through the entire process. I have and will recommend Nick to all my family and friends and even strangers! More

Amiel my service advisor is great. He always lets me know what is going on with my car and treats me with not just professionalism but like family at BMW of medford! He always lets me know what is going on with my car and treats me with not just professionalism but like family at BMW of medford! More

It took two hours for an oil change and the experience was very underwhelming. The waiting area was just a few granola bars in a bowl, water, coffee, chairs, and a TV. I was quoted an hour and a half wh was very underwhelming. The waiting area was just a few granola bars in a bowl, water, coffee, chairs, and a TV. I was quoted an hour and a half when I arrived for my appointment, which is about twice as long as it should take. While the car wash was done unexpectedly, done well, and done for free, the waiting time and waiting area are why I wouldn't return for any service that is (usually) short enough to wait for. More

The customer service was great. I was kept informed throughout the process, which helped me in making a decision for a proposed repair. I was kept informed throughout the process, which helped me in making a decision for a proposed repair. More

Amiel expertly handled my service visit with multiple items, including a recall. He knew exactly what work needed to be performed. items, including a recall. He knew exactly what work needed to be performed. More

the people at the front desk are super nice and friendly. I am very happy with the service there. I am very happy with the service there. More

Amer is a gentleman and as professional as they come. Special thanks to both Amer and James for going above and beyond to make this a successful and seamless transaction. 10/10 Special thanks to both Amer and James for going above and beyond to make this a successful and seamless transaction. 10/10 More

Extremely supportive team from all angles. Each person did their role and went above and beyond to make me feel confident with my decision. Each person did their role and went above and beyond to make me feel confident with my decision. More

I recently visited the BMW Certified Pre-Owned service center in Medford and was incredibly impressed with Laurevens Desrosiers. His customer service skills are truly exceptional. From the moment I arrive center in Medford and was incredibly impressed with Laurevens Desrosiers. His customer service skills are truly exceptional. From the moment I arrived, he was friendly and attentive, making sure all my concerns were addressed. Laurevens took the time to explain the service process in detail, keeping me informed every step of the way. His professionalism and knowledge made the experience seamless and stress-free. I highly recommend reaching out to Laurevens for any service needs—he truly goes above and beyond! More