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BMW Certified Pre-Owned Medford, A Herb Chambers Company

Medford, MA

Overview
Employees
Reviews
Vehicles
4.7
252 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
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60 Mystic Ave

Medford, MA

02155

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Showing 252 reviews

November 19, 2024

The dealership has been extremely responsive to my car servicing needs and each employee has been extremely accommodating and attentive to my requests and questions. I’m very happy with my experience with More

by brian.l.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rami Aboutayoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahul Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Brian, we're delighted to hear that our team at Herb Chambers BMW Certified Pre-Owned Medford has been attentive and accommodating to your needs. Thank you for sharing your positive experience with us!

November 16, 2024

This dealership is very welcoming. The representatives are knowledgeable and care about quality work. They ensure your happiness. More

by amandaswenson0971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rami Aboutayoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers BMW Certified Pre-Owned Medford made your experience welcoming and satisfying. We appreciate your support and look forward to serving you again in the future!

November 15, 2024

Nick is awesome! He knew exactly what I was looking for and somehow found it very quickly and then delivered it with the nicest ease and made sure I was comfortable t More

by brookespirio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rami Aboutayoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're delighted to hear that Nick provided such a seamless experience at Herb Chambers BMW Certified Pre-Owned Medford! It's fantastic to know he was able to find exactly what you were looking for and made the process comfortable. Thank you for recommending us, we appreciate your support!

November 11, 2024

Amiel my service advisor is great. He always lets me know what is going on with my car and treats me with not just professionalism but like family at BMW of medford! More

by francodaguanno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rami Aboutayoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cohoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Hi Franco, we're delighted to hear that Amiel makes you feel like family at Herb Chambers BMW Certified Pre-Owned Medford. We look forward to serving you again! Safe travels!

November 10, 2024

It took two hours for an oil change and the experience was very underwhelming. The waiting area was just a few granola bars in a bowl, water, coffee, chairs, and a TV. I was quoted an hour and a half wh More

by John
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laurevens Desrosiers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

John - It's disappointing to see that we didn't earn five stars after your visit, but we understand that efficiency is vital. We apologize for any inconvenience that was caused as we strive to keep wait times to a minimum. We appreciate your feedback regarding the waiting area and will consider what you shared. Thank you, Melissa Steffy - General Manager

November 07, 2024

The customer service was great. I was kept informed throughout the process, which helped me in making a decision for a proposed repair. More

by brathwaitemj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Brathwaitemj, we're delighted to hear that our team at Herb Chambers BMW Certified Pre-Owned Medford provided you with excellent customer service and kept you informed throughout the process. Thank you for sharing your experience!

November 07, 2024

Amiel expertly handled my service visit with multiple items, including a recall. He knew exactly what work needed to be performed. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

David, we're delighted to hear that Amiel provided you with expert service at Herb Chambers BMW Certified Pre-Owned Medford. Thank you for sharing your experience!

November 06, 2024

the people at the front desk are super nice and friendly. I am very happy with the service there. More

by salles.josiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're so happy to hear this! Thank you for the kind comments about our Herb Chambers BMW Certified Pre-Owned Medford team. We appreciate your support and look forward to seeing you next time!

November 05, 2024

Amer is a gentleman and as professional as they come. Special thanks to both Amer and James for going above and beyond to make this a successful and seamless transaction. 10/10 More

by Benmjac
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amer Owies
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the fantastic feedback! We're delighted to hear that Amer and James provided a seamless experience at Herb Chambers BMW Certified Pre-Owned Medford. Enjoy your new vehicle, and we hope to see you again in the future!

November 03, 2024

Extremely supportive team from all angles. Each person did their role and went above and beyond to make me feel confident with my decision. More

by Lexi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mychael Deafonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rami Aboutayoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Lexi, we're delighted to hear that our team at Herb Chambers BMW Certified Pre-Owned Medford provided such supportive service. Thank you for sharing your experience!

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