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Axius CDJR

Goshen, IN

4.6
352 Reviews

1811 Elkhart Rd

Goshen, IN

46526

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Showing 352 reviews

February 19, 2016

Overall Satisfied I had done business with Sorg in the past and was happy so we decided to try them again. We were a little disappointed that we didn't get the price we More

by pb&j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Kevin Keene
February 08, 2016

Happy Customer! At first our experience was a little disappointing, but then they worked with us and got us into a great vehicle at the price that we needed. They wer More

by Niki1386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roberts
February 05, 2016

Owner Lost Cash Sale My husband and I came in to Sorg to purchase a vehicle; needless to say our excitement quickly turned sour when the owner stepped in and turned our ca More

by ElkhartPep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Sorg
Feb 05, 2016 -

Axius CDJR responded

Thank you for taking the time to review the dealership. I am sorry that you felt that the service that you received was unsatisfactory. The sales process at Sorg Dodge is structured in a way that is transparent to the customer. All of our sale prices are clearly posted on line to eliminate the burdensome process of negotiating the best deal. That price doesn’t change if the customer has a trade or whether they lease, finance or pay cash. The sales staff presents every deal the same way so that every customer is treated equally. We do this so that every customer is aware of all of their purchase or lease options. One of the main reasons that our sales people are not commissioned is so that the customer ends up in the vehicle that fits their needs best and not the one that makes the salesperson the biggest pay check. Your business and opinions are very important to us and if there is anything that we can do for you in the future please don’t hesitate to let me know. Thank you Randy Sorg President Sorg Dodge Inc

January 27, 2016

Friendly Dealership Sorg has very friendly salespeople who are more than willing to work with you and get you what you want. They were helpful and kept in touch to let u More

by Jcal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Kevin Keene
January 23, 2016

Smooth Transaction, Good Pricing and Great Staff My purchase of a Used Jeep Wrangler was a smooth and pleasant experience. Jordan, my salesperson, was attentive knowledgeable and delightful to work More

by emathavan007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keene
January 22, 2016

Great customer service Rick did a wonderful job with the entire process, we purchased my son's first car and Rick was very knowledgeable about the vehicle and showed our s More

by TERRY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rider, Kevin Keene, Randy Sorg
January 22, 2016

Great service!! We came in wanting to look at 3 vehicles we found on the website. Todd helped us narrow down what would be best fit for us. We told him our price rang More

by Ajf0815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Kevin Keene
January 21, 2016

Couldn't have been much easier This was the first time I've purchased a vehicle at Sorg Dodge, it couldn't have been easier or more pleasant. I will make them my first stop the next More

by Fluffy65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keene
January 20, 2016

Awesome experience! It was my first experience with Sorg and I couldn't have been happier! It was clear that my needs and experience were important. I'm very happy with t More

by vrperry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keene, Randy Sorg
January 18, 2016

Loved my first dealership experience! For my first ever dealership experience, it was great. Jordan, for quite a while now, has been looking for the right car for me, and she finally found More

by Bluefuze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keene
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