Axius CDJR
Goshen, IN
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Great and easy buying experience Went to the dealership with my daughter to look for a used car. Had a wonderful experience and Gabby Krezel took great care of us!! We walked in at 1 Went to the dealership with my daughter to look for a used car. Had a wonderful experience and Gabby Krezel took great care of us!! We walked in at 11:00 am and drove a new used car home at 2:00 pm :) Kevin Keene was also wonderful to work with and took care of our financing needs. We have bought cars there in the past and will continue to use Sorg Dodge in the future! More
Buying a car from Sorg Dodge it Todd Roberts was very professional from the time we walked in the door until we walked out with the keys to our used Jeep Compass. Did a great job hel Todd Roberts was very professional from the time we walked in the door until we walked out with the keys to our used Jeep Compass. Did a great job helping us find what we were looking good for. No high pressure like you see at a lot of dealerships. Would definitely ask for him again. Very helpful. Kevin Keene was also very professional and made the process very painless. More
Great Buying Experience! Great all around buying experience! No pressure sales, and very helpful salesman and staff. Todd Roberts was so helpful with helping me become famil Great all around buying experience! No pressure sales, and very helpful salesman and staff. Todd Roberts was so helpful with helping me become familiar with my new truck. I would definitely purchase a vehicle here again! More
Another great experience! After having such a great experience buying our truck last year we decided to come back to Sorg to get a new jeep Cherokee. Service was excellent and After having such a great experience buying our truck last year we decided to come back to Sorg to get a new jeep Cherokee. Service was excellent and efficient and our salesman Todd helped us find the perfect SUV for our growing family. Anyone with children knows it's very difficult to take a three year old and a 10 week old car shopping. This place made it a breeze!! We shopped one day and bought the next day and both times by different people (one being another salesman and another being a woman in service department) we were asked if we wanted cartoons on for the three year old and popcorn to keep her busy. It's the little things like that, that make the biggest difference. You can tell this dealership works as a team and when you work as a team guests can tell. Thanks again Sorg!!!! More
The best buying experience ever From the moment we walked in we felt at ease making a major purchase. The staff makes you feel at home and Todd was the best. There was no sales press From the moment we walked in we felt at ease making a major purchase. The staff makes you feel at home and Todd was the best. There was no sales pressure to put me into something I didn't want. Everyone was knowledgeable and made the whole buying experience a breeze. They took the time to answer all my questions and teach me how to use the features in my new Grand Cherokee. Even though when we decided that the Grand Cherokee was the one for us, they didn't have the options we wanted. They got one from another dealer the very next day. They really make you feel like royalty and I wasn't just a number to them. I would recommend to go see Todd! More
Used car sales The guys at Sorg were great!! They know their stuff and aren't shifty. They give it straight. I appreciated the no "b/s" approach. The guys at Sorg were great!! They know their stuff and aren't shifty. They give it straight. I appreciated the no "b/s" approach. More
Review They knew what they were working with and could answer all of our questions. They knew the facts about the vehicles and helped me find something I did They knew what they were working with and could answer all of our questions. They knew the facts about the vehicles and helped me find something I didn't think I would end up liking but I love it. More
Best service around Recently purchased my 3rd vehicle from Todd at sorg, as usual a great and hassle free experience with no pressure! He even took the time to set up m Recently purchased my 3rd vehicle from Todd at sorg, as usual a great and hassle free experience with no pressure! He even took the time to set up my free subscription to Sirius XM radio, and sync my phone for the hands-free use! Best salesman! More
Horrible Customer Service and Experience I am in the market for a new car. Todd Roberts was rude, condescending, and evasive when I asked questions regarding the Jeep Patriot being disconti I am in the market for a new car. Todd Roberts was rude, condescending, and evasive when I asked questions regarding the Jeep Patriot being discontinued at the end of 2017. He tried to steer me to a Jeep Compass which I wasn't interested in purchasing. He then continued to act extremely unprofessional and said "good luck with that" and hung up on me. My parents have always purchased vehicles from Sorg Dodge but after dealing with his bad attitude and childish antics I would never purchase anything from them. Who hangs up on a potential customer? He was basically a grown man throwing a tantrum. I am glad he displayed that attitude before I purchased anything from him. The sad part is my company is a preferred partner with this dealership and it is extremely unfortunate I was treated like this. He needs to learn what customer service actually means and how to treat people. I asked to have Randy Sorg call me so I could report Todd Roberts for the unprofessional behavior he displayed. I was told that he was too busy to speak with a customer. This is very unfortunate to me since his name is on the Dealership and I wanted him to know about this situation. More
Phenominal Experience! I was a first time car buyer and couldn't have asked for a better experience! Todd at Sorg took everything that I wanted in my Wrangler Unlimited and I was a first time car buyer and couldn't have asked for a better experience! Todd at Sorg took everything that I wanted in my Wrangler Unlimited and made it a reality! He was very quick to respond to emails and made the overall car buying experience great! More