Axis Motorcars

2016 mb c300 Samantha is the BEST out of the BEST. Top of the line service. Undivided attention from the time you walk in to the time you leave. All I can say is s Samantha is the BEST out of the BEST. Top of the line service. Undivided attention from the time you walk in to the time you leave. All I can say is she is awesome! More

DONT PURCHASE FROM THIS DEALERSHIP PLEASE DO YOUR SELF A BIG FAVOR AND STAY AWAY FROM THE ESTABLISHMENT, HONESLTY SPEND UR HARD EARNED MONEY SOME WHERE ELSE …….. NO GOOD GUYS PLEASE DO YOUR SELF A BIG FAVOR AND STAY AWAY FROM THE ESTABLISHMENT, HONESLTY SPEND UR HARD EARNED MONEY SOME WHERE ELSE …….. NO GOOD GUYS More

Peter Awesome Person Peter is an awesome person and he is the right guy that will give you the perfect fit for a vehicle. My husband and I just purchased a BMW and it drov Peter is an awesome person and he is the right guy that will give you the perfect fit for a vehicle. My husband and I just purchased a BMW and it drove off the lot wonderful!!! He keeps it real and he will sell you what’s best for you at a reasonable price. More

Peter is an Excellent salesman Peter was so great!!! He make sure we were comfortable. He talk us through the deal. I will totally recommend him. He even make sure we ate. Excelle Peter was so great!!! He make sure we were comfortable. He talk us through the deal. I will totally recommend him. He even make sure we ate. Excellent salesman. The Rohlehrs. More

Fast and friendly service I purchased a 2011 BMW. Angel was friendly and knowledgeable about the car. I was able to purchase and drive it off the lot the same day I purchased a 2011 BMW. Angel was friendly and knowledgeable about the car. I was able to purchase and drive it off the lot the same day More

Best Dealer I made a call, Peter told me to come in and he will help me which he helped me a lot. I didn’t know exactly what I wanted but thanks to him I found th I made a call, Peter told me to come in and he will help me which he helped me a lot. I didn’t know exactly what I wanted but thanks to him I found the perfect car , he was detailed with everything, he made sure I made the right choice he made sure I wouldn’t have to worry about anything else and he was such a good dealer . Thank you very much for you help More

BMW 328d -through Andre Prior my visit to Axis I made sure to not waste my time looking around, so I called and spoke with Andre telling him I need to know any issue ,sounds, Prior my visit to Axis I made sure to not waste my time looking around, so I called and spoke with Andre telling him I need to know any issue ,sounds, or problems on the specific car I had my eye on. He was very helpful from the start. We ended up staying roughly 3/4 hours through negotiating and make sure I'm purchasing the right vehicle as my personal investment. Over all, I'm a very tough customer, and Andre and his team were able to meet my tedious demands and standards. Would purchase from again under the right terms and conditions, definitely recommend! More

Safety Hazard Vehicles, NOT SERVICED when Sold to the Public I was looking for a new/used vehicle preferably a Nissan Maxima or Altima and wanted a fully loaded model. After searching online for a few days, I sa I was looking for a new/used vehicle preferably a Nissan Maxima or Altima and wanted a fully loaded model. After searching online for a few days, I saw my car listed a decent price and decided to go view and test drive the vehicle at Axis Motorcars 682 Garfield Ave, Jersey City, NJ 07305. After some discussion with my salesperson, inspecting the vehicles interior & exterior (I was not able to test drive the vehicle as it was blocked in by numerous other vehicles at the time), I decided to purchase my 2013 Nissan Altima 3.5 SL. My salesman initially offered me a high 18% interest rate which I was in no way going to agree to, so he sends in the so called “Finance Supervisor” to haggle with me for a 14% interest rate in which I declined and after the “Finance Manager” comes out we finally settle on a much better 10% (which was the maximum I would be willing to pay). I went to the dealer late in the evening and paid $1000 promise money to hold the vehicle until the next day when I could complete the transaction. Later that night I went home and checked the website to see if my car was still being listed and it was at a much higher price than I inquired about. The next morning I called the dealership and asked why the car was still being listed and at a higher price and was advised that because I did not complete the purchase they did not remove the listing and the pricing was subject to change at any time. I demanded my hold money be refunded and the manager asked me to come in. I also noticed that the receipt of payment for the hold money did not indicate the business name nor address just the amount I paid and the date. When I arrived the next afternoon I was advised that they would honor the pricing and they drew up the paperwork for the purchase, the loan terms and down payment was settled and I picked up my vehicle on Thursday, April 4, 2019. After driving the vehicle off the lot, the next day I noticed that my car was hesitating and a little jumpy upon acceleration in first gear. I was very concerned about it and called the dealer back to make them aware that something was wrong. I was told to bring the vehicle in for inspection of the issue on that following Monday. I made arrangement to leave work early anxious to find out what might possibly be wrong and sent a letter in writing via fax asking for a copy of the vehicles service records. When I arrived I reiterated that there was a problem and was told that they would take to vehicle to their “auto shop” at another location off-site to be checked out. I sat and waited for 4 HOURS for my car to be fixed and when the manager returned he informed me that I only needed an oil change. I stated that an oil change had nothing to do with the car hesitating in 1st gear but was assured that the vehicle should start driving better. After a few days the car hesitated slightly but not as badly as before. On a heavily raining early morning about a week later, I was driving on I-95 South in my vehicle and hit a puddle while driving in the left lane. All of a sudden water started pouring into the interior floor of my car and splashed my legs and my lap. I never experience hitting a puddle outside the car and all of the water coming inside of the car. I was in shock and very upset, I called the dealer later that day and informed them of what happened and was advised to once again being the car in for inspection. The next day I was advised that the seal on the driver side kick plate was worn, allowing water to come into the cabin, they resealed it and I was on my way BUT at this point I was getting very wary about my purchase. The hesitation in 1st gear was coming back as well which I discussed with them at the time AGAIN. My temporary NJ tags were coming close to expiring within a few days and I called and called to inquire about how long my NY registration and plates would take. I was being stalled out and told that they were still waiting for them to arrive and it would be a few more days. I needed to have the car inspected and was waiting for my paperwork so that I could do so BEFORE the 30 days NJ Lemon Law warranty ran out. Conveniently AFTER the 30 days was up and two additional weeks after the temporary NJ tags expired I received my registration. I took my vehicle for inspection and to my surprise I was told that it did not pass and required a few repairs. Lower Control Arms, Rear Stabilizer Bushings, Rotors & Brake Pads, Two New Tires AND safety lights on the console as well as the exterior. The repair cost was in the excess of $1500 to pass inspection. The dealer sold me a unsafe vehicle KNOWING that the control arms were burnt out BECAUSE they moved the two worn tires (caused by worn control arms) to the rear and replaced the front tires, also the passenger side rim cracked (due to the control arms being greatly worn and the wheel unable to absorb impact) so they replaced the rim and never reprogrammed the new rim/tire to the car. I called the dealer and they told me to come back in (AGAIN) and when I got there they told me that they would not honor any required repairs to pass inspection. This dealer is a scammer and a fraud who does not service the vehicles prior to selling them to the public. They sold me a safety hazard and refused to do the right thing by me. They purposely delayed my registration/ inspection documents long enough to get out of making any required repairs to the vehicle to ensure it passed inspection and for me to no longer be covered by the 30 Day NJ Lemon Law warranty. They have terrible customer service, and don’t care about people and their families driving in unsafe cars. They all about the money PERIOD and will get you into a vehicle at the HIGHEST interest rate they can so they can make more on the commissions from the lenders. BE WARNED - DO NOT PURCHASE ANY VEHCILES from AXIS MOTORCARS, 682 Garfield Ave, Jersey City, NJ 07305. You will be scammed and your vehicle will have major issues that YOU will be responsible to pay for because they will stall you out just long enough for that NJ 30 Day Lemon Law to expire. More

Disappointment Purchased a car on Saturday, by Sunday morning rain was inside vehicle and an unbearable noise. Sent email to Dealer Sunday morning several calls made Purchased a car on Saturday, by Sunday morning rain was inside vehicle and an unbearable noise. Sent email to Dealer Sunday morning several calls made no reply. Monday received a reply to email by Samantha sales person stating manager will contact me. In the afternoon received call from Sergio-manager advising that I should have my car be seen by a mechanic of my choice, however once I informed him the dealer will be responsible for any and every charge, he retracted his advised because they might provide a ball park figure. Sergio provided appointment for Thursday and after an hour drive he was unavailable. After 3 1/2 hour wait informed they are unable to do anything as they are not able to see the issue. It is impossible for the issue of the vehicle to be seen. Extremely disappointed with the service and my purchase! More

HappyDave I am so happy with my purchase, and even happier with my experience. I was treated like FAMILY. Sam helped me every step of the way and even got me a I am so happy with my purchase, and even happier with my experience. I was treated like FAMILY. Sam helped me every step of the way and even got me a great quote on my insurance which I was clearly paying too much for in the past. John the manager had put together my financing and i have to say it was pretty quick. Looking forward to buying another car from these guys in the future! More