Axis Motorcars

First -- the good -- Amir the sales person . . Very pleasant , easy to work. Not sure why he is working with this group . Here are the details of my one and only experience at this business. I . Very pleasant , easy to work. Not sure why he is working with this group . Here are the details of my one and only experience at this business. I called them because I was interested in a 2019 Nissan Altima . Priced at $20,000 . I called and spoke to a lady there and specifically asked what the fees are if I chose to buy this car. She explained that I would pay the $20,000 plus a $689 fee , plus the registration , taxes. I decided to make the drive down there to buy this car . When I arrived , we spoke to Amir, who brought the car to the front so we could view it . First - the car was in decent shape, not as clean as the online pics, had a few scuffs, but there were rad flags . This car had only 17,000 miles, was a lease , yet had 3 different brands of tires. Seems like Axis may have swapped out the original tires ?? Who knows, but definitely a red flag. I went into the office and spoke more with Amir and talked about trading in my car .. Axis lowballed me , which is fine , until I showed them the offer from Carmax that expires on July 2 . They agreed to match Carmax . Now Amir goes and gets the dishonest Finance guy , and I'm not sure what his name is . The dishonest finance guy starts by telling me " Well -- there are other fees " SO here we go , here comes the bullsh**. He starts by telling there is a $1,995 " dealer fee" , so now this car is about $22,000 . All while not really telling me exactly what this " dealer fee " is for ???? I ask him why this wasn't explained to me when I specifically called to ask what the fees are . He tried to tell me that the lady was an answering service, which is a lie. I called during business hours and the lady was in the actual office . So I basically drove all the way there to find out there is this mystery " dealer fee " . But wait - it actually gets better . Now -- on top of this new "dealer fee", there is also a $3995 fee for a service called SHIELD . So now this car is not even $22,000 , its all the way up to $26,000 . I laughed at the dishonest finance guy and told him emphatically - NO , I don't need this stupid service. He lied again and said " It already comes with the car " .Its a GPS tracker that finds your car if it is stolen. Not sure how many people actually fall for this crap , but if you think about it and actually do the math -- its a 3 year lease that was turned in , but the original leasee decided to buy a 5 year GPS tracking system ??? The dealership that did actually lease that car and talked the buyer into purchasing a 5 year GPS tracker on a 3 year lease puts this greasy finance guy to shame . Job well done !!!! So getting back to the dishonest finance guy trying to tell me that this car already came with this service - I explained again that this ALSO wasn't disclosed anywhere , to which he started asking me who my favorite baseball team is . I can only assume that my many facial expressions suggested to him that I was not buying his story . I did actually answer the question, because I am a friendly guy -- then explained that I was there to get a fair deal and told him what I was looking for , which was to pay the price that was actually online on his website. Crazy isn't it ??? to actually pay the advertised price ?? Doesn't sound possible , but I actually asked to pay THAT price . Not sure why I would expect that , but I went for it ....He went back to his little two way mirrored cubicle and came back a few minutes later . We chatted with Amir for a little bit , again - very pleasant guy , smiles alot , very good sales person- too bad he works for these scumba**. So the dishonest finance guy comes back , and basically just says we can't get a deal done . He had pretty much given up and thrown in the towel . Maybe I am not the typical customer for this dealership ? I actually expect to pay the advertised price and not to be lied to multiple times. Again - not sure how many people actually fall for these " additional fees" , but I wanted to share my experience . When I tell you to run as fast and far as you can from these , I am telling you from experience . OR _- you can add about $6000-$7000 to the price that is listed on their website and THAT will be the actual price . These guys are nothing but "SNAKE OIL SALESMEN " More

I came in around 6pm on a random day after work. Amir was very patient with what I needed to work with. Him and the crew stayed past closing time to make sure I left with the car I wanted. Great stu Amir was very patient with what I needed to work with. Him and the crew stayed past closing time to make sure I left with the car I wanted. Great stuff. Funny people too, they should have a reality show by now More

Upon writing my initial review, I received a call from Juan with instruction to drop off the vehicle ASAP so they may address my issue. Apparently there was a communication problem with the service provid Juan with instruction to drop off the vehicle ASAP so they may address my issue. Apparently there was a communication problem with the service provider I was sent to. Anyway I have to now give 5 Stars to Axis for addressing my issue and apologizing for the negative experience I had with the recommended provider. I would be very happy to recommend Axis MotorCars to any of my friends. Thank you Juan and John! More

I really recommend Angel, he helped me with everything I needed, good communication, always laughing, making me feel like it was home, he answered all my questions. Thanks Angel needed, good communication, always laughing, making me feel like it was home, he answered all my questions. Thanks Angel More

Ángel was awesome! Very honest and was able to get our car sale within minutes! Very honest and was able to get our car sale within minutes! More

Received a prompt and courteous response from this dealership about an inquiry I made regarding a used car with low miles and an excellent price. Unfortunately there was a major snag in the deal when dealership about an inquiry I made regarding a used car with low miles and an excellent price. Unfortunately there was a major snag in the deal when they informed me about a non-advertised additional PDI fee of $2995, that was not listed anywhere online. This is in addition to $775 in "processing fees". In my opinion, this dealership used deception to get this vehicle into the "Great Deal" category of cars.com. In reality the true out-the-door cost is actually much higher when you factor in almost $4000 in additional fees. As such, this car is definitely not deserving of "Great Deal" status. But they figured out a loophole. Be sure to call in advance with this dealership, as I did. I've never seen fees like this at any other dealership. More

He’s a ver good and helpful salesman he’s very nice did his best and helped get the car that I wanted he’s the best his best and helped get the car that I wanted he’s the best More

Thank you Angel for your patience and dedication to help me to get a car. The weather outside was immensely hot , but your dedication to show me so many cars and then checking their prices, monthly pa help me to get a car. The weather outside was immensely hot , but your dedication to show me so many cars and then checking their prices, monthly payments etc. we finally agreed in the Cadillac as the best car, monthly payments. I was pleased with the deduction of the car including monthly payments. In general , your love and dedication to me and customers are incredible the best. Thank you. Sincerely yours, Joseph Salgado More

I just got here and got an excellent service with a great deal, totally recommended Andre he is a very good sales person and great guy thank u andre and axis motor cars want car ask for andre deal, totally recommended Andre he is a very good sales person and great guy thank u andre and axis motor cars want car ask for andre More

Excellent job Ray! Amazing deal! Would certainly recomend Axis Motorcars. Ray went above and beyond to get me financed, and love the vehicle and service provided. Th Amazing deal! Would certainly recomend Axis Motorcars. Ray went above and beyond to get me financed, and love the vehicle and service provided. Thank you! Sal More