Axis Motorcars

liars and scam artists, stay away. If your sales manager is Sergio definitely stay away!!!!!! don't bother contacting the general manager Harout he is equally useless and a liar. If your sales manager is Sergio definitely stay away!!!!!! don't bother contacting the general manager Harout he is equally useless and a liar. More

I had a horrible experience with this dealership, and I would strongly advise anyone to avoid it at all costs. From the start, the entire process was a nightmare. The negotiation was painfully difficult, a would strongly advise anyone to avoid it at all costs. From the start, the entire process was a nightmare. The negotiation was painfully difficult, and every time I turned around, my salesperson was swapped out—sometimes every five minutes. I ended up spending six hours at the dealership, only to find that every time the paperwork was sent to the mysterious office in the back, something was missing. They kept asking me to fill in my signatures and were practically pressuring me the entire time. Every time I would review, something was off. In the end, I was promised that the tires, which were in awful condition, would be replaced. After agreeing to a deal, I was told that they would only give me used tires, and I had to pay an extra $120 for new ones. I waited four weeks for the new tires to arrive, and when they finally did, they just handed them to me and told me to go pay for the installation. No offer of further assistance—nothing. To top it off, the manager was incredibly disrespectful, and the phone staff was rude and unprofessional. The entire experience was exhausting and frustrating. This place is clearly just out to take as much of your money as possible, without offering any real customer service or follow-through. I would never go back here, and I recommend you look elsewhere for your car needs. Save yourself the hassle and find a dealership that actually cares about its customers. More

Cars are priced great, what they dont tell you is 899 dealer fee and about 4K worth of add ons which they will not remove or negotiate. Stay away dealer fee and about 4K worth of add ons which they will not remove or negotiate. Stay away More

From initial phone call for cars availability all the way through signing my new cars loan papers this company totally exceeded my expectations. after having multiple new car buying experiences throughout my through signing my new cars loan papers this company totally exceeded my expectations. after having multiple new car buying experiences throughout my life I can confidently say this as been the best I’ve even had. Everyone was super knowledgeable, polite and really made me feel like they were working hard to meet my needs in order to get me into this vehicle. You get a true sense that your concerns are also theirs. Shout out to George, Scott and Khalid for the best car sales experience I’ve ever had. Anyone looking for a Chevy new or used should give these guys a shot. More

The car took longer than expected we wish the communication was better they didn’t communicate correctly communication was better they didn’t communicate correctly More

I will never take my truck there again. Totally missed the mark with servicing my truck. Took them over six months to find the grinding noise in my brakes after I had them replace my fron Totally missed the mark with servicing my truck. Took them over six months to find the grinding noise in my brakes after I had them replace my front brakes. After many months and wasted hours of me taking it in they finally tell my rear brakes are making the noise I was complaining about and that I had 2mm left. They needed to order me parts I will get a call when the parts come in. That was two weeks ago. More

I scheduled my oil change and other work online but got there and was told I wasn't on the schedule. My service representative wasn't very friendly and told me I could only get my oil changed. I had to w there and was told I wasn't on the schedule. My service representative wasn't very friendly and told me I could only get my oil changed. I had to wait almost 3 1/2 hours for just an oil change. I was supposed to also have the 26 point inspection and I'm not sure they did any of that. After 10 years of coming here, I'm not sure I will continue. Lynn was the BEST REP EVER! I'm so sorry she is gone. More

They are the worst. I got my engine replaced from them and had a warrenty for 100,000 miles. They couldn’t even oblige to their warranty policy. They suppose to look at I got my engine replaced from them and had a warrenty for 100,000 miles. They couldn’t even oblige to their warranty policy. They suppose to look at their valued customer. Besides providing their services free of charge which I should’ve gotten, they turned around and asked me double the price of what I payed last time. Horrible! More

Do not shop here! On July 17, 2023 I drove over two hours to this dealership to see a used Subaru Impreza with a manual transmission. I was met by a very rude salesp On July 17, 2023 I drove over two hours to this dealership to see a used Subaru Impreza with a manual transmission. I was met by a very rude salesperson, an older man of European descent, who told me that I could not test drive the car "because people often just come for joy rides". He further stated that he wanted to work out the numbers and make sure that the car was "affordable for me" before taking it out on a test drive. I promptly left, wondering if I would have had a similar experience if I were Caucasian. More

Andre assisted us in getting our car today, July 14. He did an excellent job and was a very nice and patient to give us his time and help up to the end of our transaction. Keep up the good job. Will ref He did an excellent job and was a very nice and patient to give us his time and help up to the end of our transaction. Keep up the good job. Will refer more customers to him for assistance with Axis. More