Axis Motorcars
Jersey City, NJ
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878 Reviews of Axis Motorcars
EXTREMELY SNEAKY & DECEPTIVE! DON'T BELIEVE ONLINE PRICING AT ALL! Inquired for a Lexus that's been sitting on their lot for nearly 6 months via email to confirm price. I was t DON'T BELIEVE ONLINE PRICING AT ALL! Inquired for a Lexus that's been sitting on their lot for nearly 6 months via email to confirm price. I was told that is the price, then I asked what the out-of-door price is based off that price, and the rep recommended I come in because they can negotiate in-person. I live 1+ hr away, still in the same state. So I call, ask the same question, the rep says they're likely putting the car on auction soon because of lot rot. He says only managers can give me out-the-door pricing on the vehicle, so I ask him to transfer me to them and he says 'sure'. He actually transfers me to a sales rep, Sergio, who takes my general information. He reiterates what the email rep and general rep tell me; we don't give that information over the phone, but you can come in. I say 'Listen, I'm not going to drive over 2 hrs round trip to find a wildly different price than what's being sold online. So, outside of state registrations and licensing and taxes, what's the add-on pricing from your dealership outside the documenting fee?' Sergio says he can't give that information. So, I level with him: 'Does the car cost more than what you're selling it for online?' Sergio: Of course it does. Follow-up question: And does it cost at least 3K more? Sergio: Well, I can't say. It's different for all our vehicles. And I hung up. Very dishonest, deceptive, and unprofessional dealing. Bait-and-switch, scam artists at their finest. More
Deceptive advertising. Bad customer service. On an $11,499 vehicle - I went to finalize purchase and head salesperson told me that on top of the 687 processing fee - I ha Bad customer service. On an $11,499 vehicle - I went to finalize purchase and head salesperson told me that on top of the 687 processing fee - I had to pay a $5,495 dealership processing fee. I was never told about this until I went to buy it. Shady. More
Very good agent. He took care of me and my husband on spot. I would recommend coming to Peter, he’ll make sure you are all set. He’s very thorough and honest. He’s an He took care of me and my husband on spot. I would recommend coming to Peter, he’ll make sure you are all set. He’s very thorough and honest. He’s an asset to Axis, the very best if I say so myself. He’s Jamaican so that’s a big plus, the connection was there right away. Thanks again Peter! More
Peter was very kind and helpful. He worked with me directly and helped work out a few roadbumps to guarantee the car I wanted. Would highly recommend! He worked with me directly and helped work out a few roadbumps to guarantee the car I wanted. Would highly recommend! More