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Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
One of the absolute best overall experiences ever buying a car! Kelly was inquisitive and only showed us vehicles that had the exact options we were looking for. We quickly narrowed down our top choice and a car! Kelly was inquisitive and only showed us vehicles that had the exact options we were looking for. We quickly narrowed down our top choice and from there brought us the best deal which was an outstanding price! None of the back and forth I have become used to. So awesome! Kudos to Kelly and the team at Axelrod. Highly recommend!!! More
From start to finish my experience here was great and everyone I dealt with was very professional. The salesperson, Brandon Leek, did everything I asked of him with keeping me updated on the status o everyone I dealt with was very professional. The salesperson, Brandon Leek, did everything I asked of him with keeping me updated on the status of the car I was interested in, as it was getting detailed when I first came to the dealership. He allowed me to test drive other Acadias to get a feel for what they were like. I came in the first day with a goal to test drive a few vehicles and not make a purchase that day, and Brandon was very respectful of that wish. He did not try to push me into a vehicle my first visit and was patient and kept constant communication the entire time. I came into Axelrod looking for an Acadia, and a week later I left with one....and Brandon did a great job making sure I was comfortable and was not pushy like other car salesmen can be. After I decided on the 2018 GMC Acadia that best suited me, Brandon directed me to their finance and loan officer, Jamie, who helped me finish the process. She was very respectful and up front about my financing options, coverages and warranties that were available. She explained everything in detail to me and answered questions that I had. The Axelrod staff that I encountered exceeded my expectations and I would highly recommend them for anyone else looking for a car from their dealership. 10/10 More
Very helpful service.....helped me get a new tire after mine popped on the side.....sales also did a good job....I recommend this dealership to anyone I bought a 2021 gmc Yukon denali mine popped on the side.....sales also did a good job....I recommend this dealership to anyone I bought a 2021 gmc Yukon denali More
Great customer service!! Dorothy was pleasant right off the start and Katie communicated with me prior to my appointment. Brett is always looking to help me out in anyway with offers and specials that fit the start and Katie communicated with me prior to my appointment. Brett is always looking to help me out in anyway with offers and specials that fit my needs More
They were very nice and accommodating. I was greeted immediately and kept updated. I was told exactly what was done and I appreciated that I received a coupon/ discount. I did not have to wait long for immediately and kept updated. I was told exactly what was done and I appreciated that I received a coupon/ discount. I did not have to wait long for the car to be finished. Good experience! More
My experience with this dealership from the time of purchasing to the service it has been nothing but outstanding. Pulling right into the service department is totally awesome. Thank you. purchasing to the service it has been nothing but outstanding. Pulling right into the service department is totally awesome. Thank you. More
I bought my car at Axlerod.The service has always been good .I’ve always been treated promptly and courteously.Any questions I’ve had have always been answered and fully explained. good .I’ve always been treated promptly and courteously.Any questions I’ve had have always been answered and fully explained. More
Top notch clean sufficient and accommodating friendly I will help in anyway they can Brett Leek accommodating and helpful and caring Will get back to you as soon as Possible will help in anyway they can Brett Leek accommodating and helpful and caring Will get back to you as soon as Possible More
First time at this dealership service was was great, employees were very pleasant. I will be referring my friends to your dealership. Thanks for the great service. employees were very pleasant. I will be referring my friends to your dealership. Thanks for the great service. More
Yesterday when I arrived I did not know what to expect but after talking with Ryan, Tim, Dominic & Dorothy my fears were put aside. Tim (as always) took care of every thing and our car is running as good but after talking with Ryan, Tim, Dominic & Dorothy my fears were put aside. Tim (as always) took care of every thing and our car is running as good as new. More