Back

Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

Directions

By Type

3,488 Reviews of Axelrod Buick GMC

February 25, 2022

I was really surprised how kind everyone was, no one walking around like they had an attitude, everyone was very friendly and pleasant. That's how service should be. I was happy and I'll tell family and More

by toni.mccann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
February 23, 2022

Great customer service and no problems at all. In and out in good time. Thanks More

by PATTY8761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
February 23, 2022

Austin, Tim, Louis (all service staff), and the cashier were all fantastic! Had needs met, and really were professional and personable. I feel I’m in good hands when I deal with Axelrod. Even the parts dep More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier lady, Austin and Louis , Dorothy Kusek, Dan Regan, Tim Kubow
February 23, 2022

Attentive service, service writer was very kind and wanted all info needed to diagnose my problem. And also got my vehicle in quickly even though I didn’t have a scheduled appointment due to the sudden More

by richardkriefall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
February 23, 2022

McKoy went outside Axelrod inventory and brought in a 2022 Terrain FWD SLE that fit my needs and budget. More

by KARENMEROLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, McKoy Kendrick
February 23, 2022

Staff was very helpful and made sure I was happy returned my call! Fixed my problem ! Very kind and curious!! More

by Tpencil78
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Mark Taylor
February 22, 2022

Everyone was very knowledgeable and able to answer any questions. I never felt pressured into buying anything and never felt hurried or rushed. Overall it was a great experience More

by Jmontz75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Kelly Hettinga
February 21, 2022

I was treated real nice and any thing I ask I got an answer within 5 to 10 minutes. I would recommend Axelrod service to family and friends at least to try it so I can get some feedback too. Thanks Do More

by toni.mccann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
February 19, 2022

Fantastic, honest and true to their words. Ask for Mark Taylor. Best value and integrity. The financial lady was amazing and explained everything despite my 21 questions and confusion. I will More

by tim_kiewel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Taylor
February 18, 2022

We have been a returning customer for 12 years and it has always been a pleasure. Our Salesman Steve Cseke and everyone is professional and willing to work with us to get us in a new vehicle. Just got car b More

by NLBRUNETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
...
63
...