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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

July 16, 2023

My first encounter was frustrating but they did their best to correct the issue. Communication could’ve been better. More

by JESS
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
July 15, 2023

People are great 1 hour and 45 minutes to long for oil change and tire rotation More

by SANDRAVICTOROHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
July 15, 2023

The day after service my Check Engine Light has steadily been on while driving. Called Service Dept. & told to bring the vehicle back Monday. Definitely can not drive the vehicle without a diagnostic chec More

by NMBOROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake service the vehicle
July 14, 2023

Tom and Jerry were very thorough and professional. They were respectful of our time and made everything very clear to us. The finance portion of the experience was unlike anything I ever experienced More

by The Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Tom "Squid" Reppucci, Jerry Kless
July 14, 2023

They did an amazing job. And they were on time, professional, courteous,and made this a very good experience for me. More

by MICK890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
July 13, 2023

Very pleased. Everyone was friendly and efficient. Took care of us extremely well and with no issues. More

by goosetown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
July 13, 2023

Axelrod treats us like family. Bret, Brandon and Jamie are very knowledgeable and helpful. We have been getting vehicles from them for many years and will continue. More

by FNKULAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek, Jamie Blazer
July 11, 2023

Amazing service and amazing people. Always in and out quickly. Oil change was very fast. More

by NINALIPUMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
July 11, 2023

Always as helpful as expected. I always return to the place that we purchased from, always good to have a good relationship with the service department and staff. After all, sale More

by JFB1492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Jamie Blazer, Carl Reese, Tim Kubow, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
July 11, 2023

The Axelrod Buick GMC team was great to work with on the purchase of my Acadia. I appreciate the personalized service and attention to detail. More

by mkr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Tom "Squid" Reppucci
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