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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

October 29, 2022

Quick friendly service rep (Justin Lanham). Explained service that needed done. No problem waiting for service to be complete. More

by STEVEKALAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lanham 5 stars
October 27, 2022

They put in the chip to make my seats heated and did an oil change. More

by GEMGENIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
October 27, 2022

I always receive excellent service from Brett, Brandon and team. I’m on my third suv and the service has been consistent throughout. More

by OWENS.NICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek, Tim Kubow
October 27, 2022

They always try to go above and beyond for customer satisfaction and work with us if there's any issues. More

by MILLERTIME3579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula, Tim Kubow, Dominic Difino
October 26, 2022

Friendly, well organized including the service personal, check-in and cashier. I will recommend my friends to Axelrod. More

by BENTHAIR
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Dominic Difino, Brian Kaufman
October 26, 2022

Tim and the service team were great to work with as usual. Very professional organization. More

by Stephen Kulak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
October 26, 2022

Outstanding service. Steve was professional and courteous. The process was easy and complete. He helped me figure out out a problem with the sound system that was drivi More

by ABRAXIS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Jamie Blazer
October 26, 2022

Poor service and communication. Repair took 2 days, was supposed to be 2 hours. Got it home and had to fix it myself. More

by MILAM_JEFF
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Kaufman
Oct 27, 2022 -

Axelrod Buick GMC responded

Spoke with Jeff this morning and he explained to me what had happened. He will be in this coming Monday, we will have a different tech look at the vehicle and will supply him with a rental car.

October 25, 2022

Very professional and courteous. They explained in detail what was going on and what to do if there were any issues More

by Tonylandino66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
October 24, 2022

Very courteous and helpful to my car needs. I am very happy with the work done and trust the work they do! More

by CHEERIEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Prosinski
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