
Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
My Axlerod Experience This was my second time using this dealership. Brett & Brando Leek were very accommodating. I told them what I was looking for including color and fea This was my second time using this dealership. Brett & Brando Leek were very accommodating. I told them what I was looking for including color and features. Brett found this while I sat in his office. The GM 25% discount was going on and Axlerod's entire staff was working. It was kind of crazy watching their employees assisting the customers. Everyone was extremely nice. I will definitely tell all my friends and family about my experience and highly recommend they go see Brandon or Brett. More
Experience These guys were great! Everyone I dealt with has great customer service and went out of their way to accommodate my needs! Appreciate the great servic These guys were great! Everyone I dealt with has great customer service and went out of their way to accommodate my needs! Appreciate the great service guys! More
Awesome I asked Seth where I wanted my daughters car payments to be An he made sure it wasn’t a penny more .. He kept in contact with me every step of the way I asked Seth where I wanted my daughters car payments to be An he made sure it wasn’t a penny more .. He kept in contact with me every step of the way An I’ll definitely go back an see him when I’m ready to upgrade ! Sat with Carl for all the paperwork think he went above and beyond Plus great personality Thank you Seth & Carl More
Family to Family Dealership Mitchell and Barry Axelrod Buick (Pontiac formerly) GMC ,have assisted in many car purchases for myself, friends and family the last 20 years. They al Mitchell and Barry Axelrod Buick (Pontiac formerly) GMC ,have assisted in many car purchases for myself, friends and family the last 20 years. They always make it a team effort and will work with you like family to get you into your next car and meet your needs as closely as they can. Truly exceptional customer service and those of you that know me know I am a hard person to wow. Thank you Seth, Mark, Tom, Jim, Jayme, Tim, Mitch and Barry! Only feedback I have is Axlerod could implement a customer message board system where each customer an employe comes in contact with has a generic notation profile where notes can be added for continuity of secure internal conversation and service is taken to a higher level. They all have mobile devices they should try something like the GroupMe app. If you know me and need a new or certified pre owned car reach out to and I’ll be happy to personally introduce you to the Axelrod’s. If they don’t have what your looking for they will try to find it to earn your family’s business. They have mine! We bought two... The wife and I love our cars! Buick Regal Turbo And Buick Encore I’ve since update due to unexpected added value to my recent purchase. The team really went out of their way to make sure my new vehicle was right and ready for my new daily commute! More
2015 f350 platinum Seth and Tom made the buying experience enjoyable. Seth came in on his day off to make the deal happen, and tom did not push anything as far as extra Seth and Tom made the buying experience enjoyable. Seth came in on his day off to make the deal happen, and tom did not push anything as far as extras. I will make this my new dealership where I will be purchasing all my vehicles. Thanks for everything. Anyone looking for a car should get in touch with Seth and tom. More
New Encore I have never felt relaxed while purchasing a new car but everyone at Axelrod changed that for me. Brandon and Brett, Sophia and Susie made me feel at I have never felt relaxed while purchasing a new car but everyone at Axelrod changed that for me. Brandon and Brett, Sophia and Susie made me feel at home. Expertly took me through the process. Susie took care of the final steps and shared a lot of great information. Love the Encore and thank you so much for welcoming me to the Axelrod Family. More
Very helpful and attentive The dealership and it’s employees were very friendly as I was looking to purchase a used suv. They went above and behind to make sure I was satisfied. The dealership and it’s employees were very friendly as I was looking to purchase a used suv. They went above and behind to make sure I was satisfied. More
Accommodated all of my needs and wants. Very nice people Very pleased with the service and the curiosity my family and I received. Would definitely consider buying from here again. Family owned and ran busin Very pleased with the service and the curiosity my family and I received. Would definitely consider buying from here again. Family owned and ran business. More
Outstanding salesman Best salesman i have ever been with. They understand what you are trying to get and they know the exact cars i was interested in. Couldn’t be happier Best salesman i have ever been with. They understand what you are trying to get and they know the exact cars i was interested in. Couldn’t be happier More
Dodge Avenger Dealer was great, very helpful and knowledgeable. Signing papers was a breeze. Fixed all issues before I got to drive it home. Very happy with my ex Dealer was great, very helpful and knowledgeable. Signing papers was a breeze. Fixed all issues before I got to drive it home. Very happy with my experience More