Axelrod Buick GMC

Still thrilled This is our second visit to Axelrod Buick in the last four months that we’ve owned our SUV. Both times we have been pleasantly surprised at how well This is our second visit to Axelrod Buick in the last four months that we’ve owned our SUV. Both times we have been pleasantly surprised at how well we were treated at this dealership. We have not had any good experiences with a dealership prior to these and we didn’t know it could be so positive. In every aspect, from making the service appointment, to dealing with the service department, to picking up our washed car, all points have been easy and perfect. More

Thank you ! Great Service ! Thank you! Friendly staff when I drop my car off for routine service - Had the great pleasure of meeting Mr Ryan Prosinski -Service Manager - Exc Thank you! Friendly staff when I drop my car off for routine service - Had the great pleasure of meeting Mr Ryan Prosinski -Service Manager - Excellent Customer Service! More

Excellent job Good job ,excellent work ,diligent wow ,friendly ,quick to response. I really appreciate their services so far ,especially mark Taylor, he is nice p Good job ,excellent work ,diligent wow ,friendly ,quick to response. I really appreciate their services so far ,especially mark Taylor, he is nice person and have good qualities More

Pleasant buying experience Christopher della Volpe, our sales consultant, was excellent. He made the buying process more enjoyable than expected. He took his time and did not Christopher della Volpe, our sales consultant, was excellent. He made the buying process more enjoyable than expected. He took his time and did not try to pressure us into a decision. We would highly recommend him. More

Oil change I was very impressed with the great customer service fast and easy in and out for my first maintenance, oil change and car wash excellent job highly r I was very impressed with the great customer service fast and easy in and out for my first maintenance, oil change and car wash excellent job highly recommended More

such pleasant and helpful people! the Lady in the service department was so helpful and friendly! (I don't remember her name?) I also chatted with a salesperson while waiting for my oi the Lady in the service department was so helpful and friendly! (I don't remember her name?) I also chatted with a salesperson while waiting for my oil change and the guy was great! (Mike Hadley) I let him know that I was just passing time while waiting and he said, "no problem" and was very knowledgeable about the vehicle in the showroom that I had a question about. cheers, Tim !. More

Great dealership Axelrod Buick/GMC always strives for excellence. The staff is friendly, respectful and knowledgeable. They ensure that the customer is satisfied whe Axelrod Buick/GMC always strives for excellence. The staff is friendly, respectful and knowledgeable. They ensure that the customer is satisfied whether with sales, service or parts. Axelrod is my go to dealership. More

The only dealership I'll go to I don't even have a Buick, but the level of care and expertise that Axelrod Buick GMC's service center provides makes them the only place I will go to I don't even have a Buick, but the level of care and expertise that Axelrod Buick GMC's service center provides makes them the only place I will go to. More

Unhappy with first scheduled maintenance My wife just returned from having our 2018 Acadia in for its first scheduled maintenance and after reading the report see that the tires were not rota My wife just returned from having our 2018 Acadia in for its first scheduled maintenance and after reading the report see that the tires were not rotated as suggested by GM. (Every 7500 mi), this being a leased vehicle I don’t want to have my tires wearing unevenly or prematurely due to improper rotation. Also I see that the technician has down that the rear breaks are at 4mm which is listed as OK, I find this a little alarming since the vehicle only has 8k miles on it. I will be making a call to find out why the service wasn’t done completely as described and why the rear brake thickness didn’t throw out a red flag. More

Excellent service Brett and Brandon always provide the highest level of sercice and work very hard to deliver the right vehicle - I wouldn’t think about going to any ot Brett and Brandon always provide the highest level of sercice and work very hard to deliver the right vehicle - I wouldn’t think about going to any other dealer! More