Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Axelrod Buick GMC
Parma, OH
3,488 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,488 Reviews of Axelrod Buick GMC
September 03, 2019
Wait and see My experience so far has been good. However, the work that has been done on my vehicle (exchange of fluids in transmission) will not be known until I My experience so far has been good. However, the work that has been done on my vehicle (exchange of fluids in transmission) will not be known until I have 200 miles put on the vehicle. More
by DJP
Verified CustomerEmployees Worked With
Tom Shaffer, Dominic Difino
September 01, 2019
Super Professional Chris was a pleasure to work with, totally up front and made the entire experience a breeze. I would highly recommend him for any of your automotive n Chris was a pleasure to work with, totally up front and made the entire experience a breeze. I would highly recommend him for any of your automotive needs. More
by R. Kass
Employees Worked With
Jamie Blazer, Christopher della Volpe, Jim Quinn
August 31, 2019
Thank You Mr.Shafeer It was a real pleasure doing business with you and I have to thank you very much for your help and advance! You’ve been extremely helpful for me! Than It was a real pleasure doing business with you and I have to thank you very much for your help and advance! You’ve been extremely helpful for me! Thank you! Mariana C More
by Ladybug019
Employees Worked With
Tom Shaffer
August 31, 2019
2016 Buick Enclave Lease Purchase I contacted Jamie "Velvet Hammer" Blazer a few months back about purchasing our Enclave she worked with my new salesman Richard "Thunder" Dues and m I contacted Jamie "Velvet Hammer" Blazer a few months back about purchasing our Enclave she worked with my new salesman Richard "Thunder" Dues and made the process smooth and easy as possible. This is our third purchase as a family and the only dealership we purchase from. Save time and $ and have a better purchase / lease experience we highly recommend this dealer. I have owned more than 40 cars and purchased over over a dozen new GM cars from various dealers and found them the best in the business. Mark & Donna Schneider More
by Boobguy
Employees Worked With
Jamie Blazer, Richard Dues
August 31, 2019
Awesome! I went to several dealerships over the past few months and the staff at Axelrod was the best customer service I've experienced hands down. They went a I went to several dealerships over the past few months and the staff at Axelrod was the best customer service I've experienced hands down. They went above and beyond to help me in every aspect. I highly recommend anyone who's looking for a new or used vehicle to stop in and see what they have to offer! More
by mcmc0909
Employees Worked With
Steve Cseke, Susie Axelrod, Jayme Yates
August 29, 2019
Chris is the Best This our 2nd lease with Chris. I look on him as a friend. He does his best to get us the best deal possible on whatever vehicle we choose. Chris is no This our 2nd lease with Chris. I look on him as a friend. He does his best to get us the best deal possible on whatever vehicle we choose. Chris is not just knowledgeable, but he has a great personality with a great sense of humor. We just love him. More
by T&M4248
Employees Worked With
Christopher della Volpe
August 29, 2019
Customer Service isn't Dead I'm very particular about my car. So much so, I flew to Cleveland to buy it. But I have to be honest and say that not only was the car I purchased be I'm very particular about my car. So much so, I flew to Cleveland to buy it. But I have to be honest and say that not only was the car I purchased better than expected, but the team at Axelrod was outstanding. Steve and Jamie were top notch and even Brandon went out of his way to video the car and send me the files over email. I was very impressed. If I was in Cleveland and buying cars every few years, this would be the first place I would check. Keep up the good work. More
by Geoff-Leigh
Employees Worked With
Steve Cseke, Brandon Leek, Jamie Blazer, Jayme Yates
August 26, 2019
Excellent Steve worked with me in finding the best vehicle suitable for me. I couldn’t be more happy with the vehicle purchased. Great place. Thanks Steve worked with me in finding the best vehicle suitable for me. I couldn’t be more happy with the vehicle purchased. Great place. Thanks More
by Matthew29
Employees Worked With
Steve Cseke, Jamie Blazer
August 25, 2019
Dealer and sales person It was a pleasurable experience purchasing a vehicle from Axelrod and with Richard Dues. My previous experience with another Buick dealership which w It was a pleasurable experience purchasing a vehicle from Axelrod and with Richard Dues. My previous experience with another Buick dealership which was very bad made me dread vehicle shopping at GM. Susie Axelrod and Richard Dues changed that and are a credit to GM. As long as they are so customer oriented Axelrod will be my go to dealership. More
by Tom1$
Employees Worked With
Barry Axelrod, Susie Axelrod, Richard Dues
August 23, 2019
Almost excellent Great experience, helpful staff. The only reason I’m not rating excellent is because I had to wait a few days to get a loaner, which is inconvenient. Great experience, helpful staff. The only reason I’m not rating excellent is because I had to wait a few days to get a loaner, which is inconvenient. More
by Mike W
Employees Worked With
Torio (helped with loaner), Dorothy Kusek
