
Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
Service very good Waiting area is very convenient and people is also friendly and they will do everything to help you so you can have a good experience. Waiting area is very convenient and people is also friendly and they will do everything to help you so you can have a good experience. More
Excellent Car Buying Experience Thank you for an excellent car buying experience. Dealership is very welcoming when you walk in, staff is very polite, professional and even the mana Thank you for an excellent car buying experience. Dealership is very welcoming when you walk in, staff is very polite, professional and even the manager came out to say hello and thank you. Tom was my salesman, did not hassle me or come across like a typical car salesman, he was great to work with, made the sale very easy and followed up with everything he said he would do. Thanks again so much and if and when I need another truck, I will be coming back to Axelrod GMC. More
First Service Call at Axelrod Buick GMC Took my 2020 Terrain in for first oil change. Very professional, thorough service. A pleasure working with Axelrod. Look forward to future visits. S Took my 2020 Terrain in for first oil change. Very professional, thorough service. A pleasure working with Axelrod. Look forward to future visits. Service advisor explained everything well. More
Excellent Mechanics and service manager are exceptional. Car is like new again. I would not take my car anywhere else. I would recommend to everyone. Thank yo Mechanics and service manager are exceptional. Car is like new again. I would not take my car anywhere else. I would recommend to everyone. Thank you. More
If your GMC needs service, then go no further than Axelrod!” This is an outstanding Service Department, run by an outstanding Service Manager. They keep commitments that they make, and they always exceed my ex This is an outstanding Service Department, run by an outstanding Service Manager. They keep commitments that they make, and they always exceed my expectations. The only reason I got my GMC Terrain there is because of the Service Department folks like Paula, Tim, Dorothy, and Ryan. They are a real team, and they are the best team! More
Smooth and seamless from start to finish!! The showroom was clean. Staff was friendly and helpful. But Brandon Leek our salesman was the absolute BEST!! He was super knowledgeable on all vehicl The showroom was clean. Staff was friendly and helpful. But Brandon Leek our salesman was the absolute BEST!! He was super knowledgeable on all vehicles. He listened to what we wanted and made it happen... all so effortlessly! He walked us through our new vehicle, set stuff up for us, linked our cell phones, answered all our questions and returned our leased vehicles to their dealership. I can’t say enough good things about Brandon. Brandon is a great asset with your company. I cannot forget Susie in Finance either. She was a gem to work with. Super nice, friendly and polite. We’ll definitely tell our family and friends come to your dealership for vehicles!! Thank you! More
My review I make an appointment a week ahead, drop car off the night before and no one looks at it until 2:30 pm. Can not complete the job on the same day. Dia I make an appointment a week ahead, drop car off the night before and no one looks at it until 2:30 pm. Can not complete the job on the same day. Diagnosed the next day and repaired the following day.. 3 days without transportation. The same thing happened in May. I have a Ford. When I take it to Bob Gillingham, if it can not be repaired the same day, they lend you a car. I am satisfied with the work done on my Terrain. More
Great people All the people I worked with were great. Very friendly and knowledgeable. Made going to the dealership an easy process. I would definitely recommend t All the people I worked with were great. Very friendly and knowledgeable. Made going to the dealership an easy process. I would definitely recommend to anyone 👍 More
great people,really take good care of you great prople towork with . no sale pressure Jim Quinn is always the guy I go to been dealing with him for years Axelrod is lucky to have him. great prople towork with . no sale pressure Jim Quinn is always the guy I go to been dealing with him for years Axelrod is lucky to have him. More
14 Years of Consistently Reliable Service As a long term owner of two new vehicles purchased at Axelrod, I have never been disappointed with the new car sales and service departments willingne As a long term owner of two new vehicles purchased at Axelrod, I have never been disappointed with the new car sales and service departments willingness to help me select and maintain my automobiles. The new car sales department considerately helped me select two cars ordered to my specifications, one of which has been solid transportation for 10 years. The service department has always given the upmost attention to my vehicle’s maintenance and care. The experienced judgement and expertise of the service department continues to enhance the enduring reliability of my 2009 Pontiac Solstice GXP Coupe. I purchased this vehicle new at Axelrod and it is currently approaching 80,000 miles of daily, all-season driving. Thank you, Axelrod, for all these years of noteworthy service. I am grateful to everyone at Axelrod Buick GMC who make certain my ownership experience of this rare vehicle is positively exceptional. More