Axelrod Buick GMC

What Makes A Customer Return? Sales to Service makes a top notch dealership! I have always said it’s the initial sales experience that makes it a pleasant experience but it’s the s Sales to Service makes a top notch dealership! I have always said it’s the initial sales experience that makes it a pleasant experience but it’s the service department that keeps you coming back. This service department is the best in town!!!!!!!! More

Corrected defective part Truck came in for recall on brake vacuum pump, software upgrade did not fix issue. Explained issue to mechanic, issue was recreated, defective parts w Truck came in for recall on brake vacuum pump, software upgrade did not fix issue. Explained issue to mechanic, issue was recreated, defective parts were replaced. Only suggestion I have is asking the customer if they want their vehicle washed. I would have chosen not to have it washed. More

Leasing a new car , salesman listened to my wants. Found me a car that met my needs at a reasonable price.Answered all my questions made the process easy. , salesman listened to my wants. Found me a car that met my needs at a reasonable price.Answered all my questions made the process easy. More

Awesome Excellent service, starting with Tom and ending with Carl , they were both willing to help my husband & I, and we did not feel pressure by neither of Excellent service, starting with Tom and ending with Carl , they were both willing to help my husband & I, and we did not feel pressure by neither of them. I recommend to any body. More

Quick and perfect service Brought truck in at 7:30 a.m. for accessory installation went across the street for breakfast at Denny’s returned at 8:45 a.m. and my truck had a new Brought truck in at 7:30 a.m. for accessory installation went across the street for breakfast at Denny’s returned at 8:45 a.m. and my truck had a new set of swing out tool boxes installed perfectly .. Thanks Bob in the service department for the installation and also his wife who also works in the service area for handling my appointment details . IN AND OUT and on my in a little over an hour. Great job. Art DeFazio More

Amazing Both Chad and Carl took care of what I wanted and made sure the deal was right and helped me find the right deal with out forcing me to be in a car I Both Chad and Carl took care of what I wanted and made sure the deal was right and helped me find the right deal with out forcing me to be in a car I didn’t want to be. Found a way to make the payment work with the car I wanted. More

Amazing Support - New Car for Vietnam Veteran Had a great experience with Salesman Bryan Schuerger and all involved at Axelrod Buick GMC. Recently my wife and I were assisting our Uncle in acquir Had a great experience with Salesman Bryan Schuerger and all involved at Axelrod Buick GMC. Recently my wife and I were assisting our Uncle in acquiring a more reliable vehicle. We started (and finished) at Axelrod. Bryan is great! We identified a vehicle and Bryan made it happen with a solid initial price and some special considerations for my Uncle's service. Axelrod gave us a trade-in allowance on my Uncles old vehicle even thought they had to have it towed in! Axelrod has a pop-up honoring US Military Veterans in the front atrium. They lived up to this commitment with us and we are extremely grateful. We recommend people of Axelrod because they care and it shows! More

Friendly efficient service. Quickly received response to request for service. Service Consultant and Technician quickly and throughly resolved my issue in a professional and eff Quickly received response to request for service. Service Consultant and Technician quickly and throughly resolved my issue in a professional and efficient manner. Thank You! More

New Car Just bought a new Enclave from Axelrod in Parma. Our sales professional Ariel Milczewski went above and beyond our expectations. The entire staff at A Just bought a new Enclave from Axelrod in Parma. Our sales professional Ariel Milczewski went above and beyond our expectations. The entire staff at Axelrod made sure our purchase was quick and easy. I highly recommend you check them out. More

Axelrod=thumbs up Always good and prompt service. I appreciate that a free car wash is always offered. Definitely, I will return to this service center in the future. Always good and prompt service. I appreciate that a free car wash is always offered. Definitely, I will return to this service center in the future. More