Axelrod Buick GMC

Brett & Brandon Leek very accommodating while looking for a vehicle to lease. We decided on another Envision. This was our third purchase from Axelrod and we were very happy with the courtesy and respect for a vehicle to lease. We decided on another Envision. This was our third purchase from Axelrod and we were very happy with the courtesy and respect given to us by them. They are excellent sales persons and were very helpful in making sure we were satisfied with our purchase. More

good place to service your car They were very efficient. Not friendly. The only thing I didn't like is that Axelrod didn't wash my vehicle. I will be sure to ask about car washes n They were very efficient. Not friendly. The only thing I didn't like is that Axelrod didn't wash my vehicle. I will be sure to ask about car washes next time. More

We had some misinformation at the beginning and took a while to get a phone call back, but once we passed that, the work was done in a timely manner. while to get a phone call back, but once we passed that, the work was done in a timely manner. More

The sales person was very nice and helpful, the other part, I do not understand why the finance person didn't tell me that she had to run my credit about 6 times to be able to see the best rate for my cr part, I do not understand why the finance person didn't tell me that she had to run my credit about 6 times to be able to see the best rate for my credit score. She was also a little rude in the way she treated me, that is why my rating is 2 stars for her. More

Needed an oil change Very close to home. Easy to get in and out. Everyone was very nice. All work was done in ample time.Recomended by my niece who lives 2 doors from me. Very close to home. Easy to get in and out. Everyone was very nice. All work was done in ample time.Recomended by my niece who lives 2 doors from me. That is where she always takes her Enclave. Will come back again when I need service. More

The service department is fantastic at Axelrod! I bought my first car here in 1995, and the way I have been treated is what keeps me coming back!! bought my first car here in 1995, and the way I have been treated is what keeps me coming back!! More

Great group of guys worked their butts off to get me financed and the vehicle I was looking for I appreciate it and I've recommended them since. financed and the vehicle I was looking for I appreciate it and I've recommended them since. More

The atmosphere and customer service was more than what I expected. Would refer it to everyone that't looking for a new car. Well pleased. expected. Would refer it to everyone that't looking for a new car. Well pleased. More

Building was very clean and everyone was friendly. Shuttle driver was very nice. Shuttle was timely and there was very little wait. Really smooth process. Shuttle driver was very nice. Shuttle was timely and there was very little wait. Really smooth process. More

This experience has been A1. From the salesman Mike, to the Finance Manager Carl, they gave exceptional class act service. I was one of those customers with issues and they would NOT give up on me. Even wh the Finance Manager Carl, they gave exceptional class act service. I was one of those customers with issues and they would NOT give up on me. Even when it seemed undoable, they kept trying. Low and behold, I received a call AFTER leaving to come back and consider another offer. I was gone to the next deslership and they (Axelrod) were still assisting me... They found a deal I could afford and was VERY satisfied with... THEY WERE AWESOME... Thank you Axelrod Buick GMC in Parma Ohio... More