
Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
I was notified of a recall on my new vehicle. They quickly set up an appointment to bring it in and they promptly resolved the issue and sent me on my way. All is good! quickly set up an appointment to bring it in and they promptly resolved the issue and sent me on my way. All is good! More
Tim was nice and friendly. I joked that I needed a detail when I he notified me that my car was ready. He had someone vacuum out and wipe down the interior. i have two small kids so that was huge. Thank you! when I he notified me that my car was ready. He had someone vacuum out and wipe down the interior. i have two small kids so that was huge. Thank you! More
Great service in a timely manner friendly and helpful staff great customer service with social distancing a little cold in the waiting area but otherwise perfect staff great customer service with social distancing a little cold in the waiting area but otherwise perfect More
I leased a new 2020 GMC Terrain and was very impressed with how I was treated and knowledgeable they were. They made the process easy and explained everything plus gave me options to help me along in the with how I was treated and knowledgeable they were. They made the process easy and explained everything plus gave me options to help me along in the process More
Never have a problem when trying to schedule a service. Wait times aren’t long depending on service and will offer courtesy ride if a longer wait time and no ride. Always friendly customer service! Wait times aren’t long depending on service and will offer courtesy ride if a longer wait time and no ride. Always friendly customer service! More
Recently bought a car from Axelrod Buick GMC. Great experience, fast, efficient and no hassle, the way a car deal should be. Will buy from them again. experience, fast, efficient and no hassle, the way a car deal should be. Will buy from them again. More
Everybody was very nice they spent a lot of time with us going over different vehicles colors and pricing once we did decide they gave us a great price we couldn't refuse we're very happy with our purchase going over different vehicles colors and pricing once we did decide they gave us a great price we couldn't refuse we're very happy with our purchase Mark was excellent and explained everything very well More
Tim in the service department was very helpful. My 2013 Regal was complete by 12 noon. How fast it was fixed. He is an asset to the dealership and friendly but still very professional. Great job! Regal was complete by 12 noon. How fast it was fixed. He is an asset to the dealership and friendly but still very professional. Great job! More
Very pleasant experience. Very friendly took the time to make us at ease, we came back with a question and were helped by the owner himself. Will recommend to others. make us at ease, we came back with a question and were helped by the owner himself. Will recommend to others. More
Great service couldn't have asked for a better crew. Kept me informed with everything they did and planned on doing. Great team. Top notch....! me informed with everything they did and planned on doing. Great team. Top notch....! More