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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

October 03, 2020

I was notified of a recall on my new vehicle. They quickly set up an appointment to bring it in and they promptly resolved the issue and sent me on my way. All is good! More

by CWATCLEOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
October 03, 2020

Tim was nice and friendly. I joked that I needed a detail when I he notified me that my car was ready. He had someone vacuum out and wipe down the interior. i have two small kids so that was huge. Thank you! More

by ASCHWENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
October 02, 2020

Great service in a timely manner friendly and helpful staff great customer service with social distancing a little cold in the waiting area but otherwise perfect More

by anitagerhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
October 02, 2020

I leased a new 2020 GMC Terrain and was very impressed with how I was treated and knowledgeable they were. They made the process easy and explained everything plus gave me options to help me along in the More

by jsopko6028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Tom "Squid" Reppucci
October 01, 2020

Never have a problem when trying to schedule a service. Wait times aren’t long depending on service and will offer courtesy ride if a longer wait time and no ride. Always friendly customer service! More

by kristy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
October 01, 2020

Recently bought a car from Axelrod Buick GMC. Great experience, fast, efficient and no hassle, the way a car deal should be. Will buy from them again. More

by DONNA.STOCK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Jamie Blazer
September 30, 2020

Everybody was very nice they spent a lot of time with us going over different vehicles colors and pricing once we did decide they gave us a great price we couldn't refuse we're very happy with our purchase More

by ESLER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Taylor
September 30, 2020

Tim in the service department was very helpful. My 2013 Regal was complete by 12 noon. How fast it was fixed. He is an asset to the dealership and friendly but still very professional. Great job! More

by THEFISHONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
September 29, 2020

Very pleasant experience. Very friendly took the time to make us at ease, we came back with a question and were helped by the owner himself. Will recommend to others. More

by angelacolberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Bryan Schuerger
September 29, 2020

Great service couldn't have asked for a better crew. Kept me informed with everything they did and planned on doing. Great team. Top notch....! More

by Mr. Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
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