Axelrod Buick GMC

We are always treated very well and our needs are always taken care of. No matter who greets us at the service desk we are taken care of very well. taken care of. No matter who greets us at the service desk we are taken care of very well. More

I have to begin with a thank you to the Axelrod family you truly live up to your reputation and care of the customer. As a former Director for Ford Motor NE Ohio, and a current Police Officer today, GMC w you truly live up to your reputation and care of the customer. As a former Director for Ford Motor NE Ohio, and a current Police Officer today, GMC was not on my radar to purchase but the dealer's reputation and convenience of the location were enticing. From the first text to the closing on our vehicle, the experience was professional and courteous no hassle no pressure sales, and the finance manager was exceptional in finding the best interest rates available. Thank you all for a great experience and happy holidays from our family to yours. Commander T. Reed More

Quick service, no pressure to buy the vehicle and really enjoyed test driving the vehicle without the sàlesperson the vehicle Quick and simply closeout and delivery process. 8 enjoyed test driving the vehicle without the sàlesperson the vehicle Quick and simply closeout and delivery process. 8 More

The sales woman I worked with was Dorothy and she was very very nice they found I needed a battery they replaced it everyone was very helpful very very nice they found I needed a battery they replaced it everyone was very helpful More

Tim was very nice and he checked the washer fluid in the car He also helped me to my car since it was snowy out. car He also helped me to my car since it was snowy out. More

Good working with Tim. Made process of dropping my vehicle off and getting a loaner very easy. Even had my loaner vehicle sitting inside before I arrived so it would be warm. vehicle off and getting a loaner very easy. Even had my loaner vehicle sitting inside before I arrived so it would be warm. More

I test drove three cars and Steve Cseke was extremely pleasant and easy to work with. I appreciated the low pressure sales approach. He was able to lay out different pricing options for me based on which pleasant and easy to work with. I appreciated the low pressure sales approach. He was able to lay out different pricing options for me based on which vehicle I wanted and whether or not I wanted to purchase or lease. That allowed me to make the best decision that fit my budget. More

Brought my SUV in there for them to look at my radio because the radio would not turn on for a solid minute after starting the car and after they looked at it they say that labor is not covered under th because the radio would not turn on for a solid minute after starting the car and after they looked at it they say that labor is not covered under the warranty and that would be $350 to install new radio I told him I did not have that money at the time and when I went to pick my car back up the radio does NOT even work anymore thanks for making my situation WORSE. I'm baffled how labor is not covered by the warranty. More

Steve was very helpful and pleasant to deal with. Answered all of our questions regarding our trade-in and the new vehicle we intended to buy. Nice experience. Answered all of our questions regarding our trade-in and the new vehicle we intended to buy. Nice experience. More

I told him when I was looking for They went above and out of their way to find it this is the fourth or fifth vehicle I have some new people and I’ll do it again after this is up of their way to find it this is the fourth or fifth vehicle I have some new people and I’ll do it again after this is up More