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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

April 21, 2021

Always do what they say. This was our first time to the service department. They corrected a problem with light on dashboard and harness wiring. Some sensors too. More

by putts1121
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Katie Bozic
April 20, 2021

Excellent service. Service manager and cashier were very helpful. I had a free oil change for purchase of car that was not used within the first year, but they honored it anyway! More

by CHARLENEBOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Bozic, Dominic Difino
April 19, 2021

Axelrod repaired my flat tire.The service was quick and the waiting room was comfortable and arranged within State social distancing guidelines. Dorothy was an effective and efficient agent . More

by DEBBIE5ROMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
April 19, 2021

Doing business with Axelrod is always painless and satisfying. The best dealership in the greater Cleveland area, hands down. They have made me feel like their number one priority, every time I've don More

by reddishma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino, Kelly Hettinga
April 17, 2021

Great Dealership! Nice approachable sales team that work to get me in the car I was wishing for!! I traveled 3+ hours to get a great deal and find friendly help that taught me all about my new car before se More

by KORTNEYKAY1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek, Susie Axelrod
April 17, 2021

I was very impressed with the help and guidance I needed in choosing a vehicle suited for my needs. I appreciated the help and my new car is perfect More

by LPP1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek
April 17, 2021

Service is usually very good, but this time, drove around a bit and a warning light came on about one of the tire pressures. I called and we had to bring it back to get it adjusted. More

by torthare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
April 16, 2021

Tim was excellent. He was very fair and accommodating. Axlerod has the best customer service I have ever experienced. I also just purchased a new acadia two weeks earlier. My. Salesman steve was unbelie More

by ROSSISNORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Yates, Tim Kubow, Katie Bozic, Jim Quinn
April 16, 2021

Have always had great service when getting repairs or general maintenance. Josh takes the time to explain what's going on with my truck and gets the repairs / maintenance done with a smile. More

by RETUSNMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
April 16, 2021

Staff is very friendly and nice to work with Great people. First time working with them and will deal with them in the future for many years to come More

by BRASHER91809
Recommend Dealer
Yes
Employees Worked With
Carl Reese, McKoy Kendrick
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