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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

June 05, 2021

Thank you Kelly for making the experience smooth for my wife and I. Kelly came in on his day off to deliver the car as we were busy over the weekend. Explained every piece of the new car and the price was More

by djworden516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Kelly Hettinga
June 05, 2021

Representative informed me of all the work that was done and any future work that needs to be done. Addressed any concerns I had. Very friendly and courteous. More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Katie Bozic
June 05, 2021

Very disappointed, brought the care with problems, left it for a whole week and got back with same problems.No explanation of what was done. More

by NMASSIH
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dorothy Kusek
June 05, 2021

Unbelievable experience. These guys are the best through the entire process and I am a lifetime customer! I called Jayme, let him know what I needed and was driving it that afternoon! Thank you Eddie for th More

by POLACEKLEIGHANNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Jayme Yates, Carl Reese
Jun 05, 2021 -

Axelrod Buick GMC responded

Thank you for the kind words about our process and taking the time to mention Jayme and Eddie. I will be sure to share that with them and our team. We appreciate you, our valued customer, and taking the time to share your experience! We hope to see you back soon. The Axelrod Team

June 05, 2021

Axelrod Buick and GMC is the best dealer that I have ever worked with. Everyone is very friendly and willing to work with you. They like to smile and treat you like family. More

by WESTRICK1939
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Dorothy Kusek, Brandon Leek, Susie Axelrod, Jamie Blazer, Tim Kubow
June 04, 2021

Got in quick. Needed an oil change. Done- no problem. Friendly and knowledgeable staff. Will definitely take my vehicles there for further work or maintenance. More

by davasarab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Regan
June 04, 2021

Great service and staff! Always helpful and send reminders for appointments. Tim and all the staff are wonderful. I recommend this location for great service. More

by 2010PEREZV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
June 04, 2021

They have always been fair and easy to deal with. Oil change,tire rotation, and the topping off of all fluids is usually under an hour. More

by BOMARJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
June 03, 2021

The customer service I received was great. Everyone was very friendly and helpful. Thank you Zachary and Susie for making this such a great experience! More

by JJSEIFERT918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Zachary Nakonieczny
June 02, 2021

Ill do your survey when you get your records straight. I own a 2020 sierra not a 2018 canyon. Please fix this mistake. my brother mike owns the canyon he gets my sierra updates and i get his canyon updates. More

by MCPIXELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
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