Aventura Chrysler Jeep Dodge Ram - Service Center

I received a text that my car was ready. I went to the cashier and she told me that no keys for me. I wait 5 minutes later and ask for my key and she was in a conversation. And she told me I went to the cashier and she told me that no keys for me. I wait 5 minutes later and ask for my key and she was in a conversation. And she told me that my car was not ready. I saw my key next to her . I said this is my key and she told me I’m sorry. This is the second time with the same issue. Bad customer service. More

JUST HORRIBLE! !! One of the consultants is a money hungry savages and he tried to squeeze every penny he could out of you! Usually when I go I get okay service but !! One of the consultants is a money hungry savages and he tried to squeeze every penny he could out of you! Usually when I go I get okay service but that day he thought he could swindle his way for up to $1500! No sir not me! I refused the service for a new battery and it upset him because I refused to pay $200 diagnostic fee, mind you a $200 fee for a computer to do all the work, no sir! Then when I came to pick up my vehicle they Purposely didn’t put my batteries back in the car claiming it wouldn’t move without the jump start only to find out they didn’t put both my batteries back in the car! I felt as if they tried to force me to do the service at there service center. I’m not a rocket scientist but I’m far from a dummy! That place will. Ever see me again! Feel free to make contact with me because that’s just the short version More

Super good, all staff very professional felt very comfortable they understood and answered all my questions comfortable they understood and answered all my questions More

The Staff and Service is one of a Kind… Excellent Customer Service!! 5 Star Dealership!! Customer Service!! 5 Star Dealership!! More

Everyone was very helpful and Juan was got in and out right one time! 10/10 recommend! right one time! 10/10 recommend! More

Typical dealer service department stuff. No appointments, always trying to sell you more work and services you don’t need, and they somehow have lost all the records on my vehicle for the la No appointments, always trying to sell you more work and services you don’t need, and they somehow have lost all the records on my vehicle for the last six years…. So they aren’t great. More

The Roberto Ortiz services adviser try to rip me off all the time...in services. I bought my car there and the warranty and he keep try to make me pay for thing that is on the warranty. The mechanic service the time...in services. I bought my car there and the warranty and he keep try to make me pay for thing that is on the warranty. The mechanic services, so far my car is working. More

The service dept. has completely turned around since my last visit. I was extremely satisfied and impressed on the changes of the customer experience. Camilo and Juan has completely turned around since my last visit. I was extremely satisfied and impressed on the changes of the customer experience. Camilo and Juan were excellent. More

Great service clean atmosphere very helpful excellent customer service no complaints team mopar all day customer service no complaints team mopar all day More

everyone is great there. they gets the job done.my jeep runs very good.i been going there for along time. they gets the job done.my jeep runs very good.i been going there for along time. More