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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,143 Reviews

1,143 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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June 09, 2024

left my Jeep for an oil and filter change. They gave it to me with two lights on on the dashboard, and no one checked it? More

by horacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Great customer service. Always professional and goes above and beyond. Shannon is such a gem! More

by sldunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Had a great experience bringing my car for an oil change, Julio in the service department was great More

by johamamani2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio in Service
Jun 05, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 05, 2024

Very inefficient service. . Took 40 min to accept my car for servive and another 40 min to pick up when I could have been told to go to the payment window and be out in 10 Min. More

by joeleisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edi
Jun 07, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, Joel. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 04, 2024

Terrible experience. When I got my car back after months of waiting they “forgot” to screw the middle console together, the thing was moving around everywhere like craz More

by KATHERINEOROZCO2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oren Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Great service and costumer attention, the staff were very attentive and always trying to accommodate the service so I could leave on time. More

by sandra.L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Steve and Shannon was went above and beyond to help me fix my issue with my car. Just want to say thank you so much. More

by abigaildwyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
June 02, 2024

This was the best experience. Jorel Vasco was great. Definitely, will be back for my next vehicle. More

by Jmfresh.otero
Recommend Dealer
Yes
Employees Worked With
Rhodlyn Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorel Vasco
June 02, 2024

Terrible service Still waiting for my car and basic updates since February. If I could negative stars I would . More

by KATHERINEOROZCO2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve and Shannon from service are specially terrible. Fire them cause Jesus their making your whole dealer look like tras
June 01, 2024

My car was fixed perfectly by a very attentive mechanic, Francisco. The manager Steve was very responsive and caring and even updated me on the status of the repair while on vacation. Shannon also always r More

by VERDEFULVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Francisco and Shannon
1
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