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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,277 Reviews

1,277 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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July 16, 2022

Ridiculous. The wait to get a diagnose for something I was given at a regular shop in few minutes. How do I know that the computer was reset???? and such a charg More

by acoct10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon M.
Jul 18, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 15, 2022

Great service, everyone was very well mannered and efficient. Took great care of my car. More

by shaynanolasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Jul 15, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 15, 2022

The service employees were very professional. The job was completed in a timely manner. Thank you. More

by PABLOBERTISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Jul 15, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 15, 2022

Very painful experience! I came in for a routine alignment around 10am. I asked for a service vehicle and they said they couldn’t for an alignment. My service rep said I s More

by jonathanrios95
Price
Recommend Dealer
No
Employees Worked With
Robert
Jul 15, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you, Jonathan. Our team will be contacting you to assist you any way they can. Enjoy your weekend.

July 14, 2022

My Truck Was Diagnosed 2 Times For Feul Issues (I Authorize For A Deep Diagnose After First Diagnosis Couldn't ID The Issue;Work). Fast Forward A Month Later, My Truck Was Admitted Into Service For More

by mr.l.c.305
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Luis Padraja
Jul 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 14, 2022 -

mr.l.c.305 responded

Larry Colquitt 305 785 2455

Jul 16, 2022 -

mr.l.c.305 responded

My Name Is Larry Colquitt Mr.l.c.305@gmail.com My Diagnosed Dodge Ram 4 Doors Cab 2012 Was Initially Diagnosed With Feul Issues 2 & A Half Months ago. During That Period I Have Been To This Dealer 3 times. Feul Issue Diagnosed twice (Standard & A Deeper Diagnose) My 1st Vist. I Was Told My Vehicle Had Feul Rod Issues That Was Then Replaced/Installed. A 90 Day Recommendation/Warranty Was Advised. Fast Forward 1 month Or So Later, My Car Had A Power Steering Leak Which Was Fix & Paid For. Upon Getting it Out, The Very Same Day After Arriving At My Job, My Car Would Not Start Up. It Was Then Towed Back To This Dealer & Later Explained To Me Feul Issues Exist Once Again. The Service Manager (Who Was Very Rude & Impatient) Told Me I Have To Authorize Another Feul Check & The Because The Feul Check Up/Repair Job Before Was Not A Mechanical Job. However The Work Sheet Does Indicates A Mechanical Job Was Indeed Preformed; "INSTALLED"! Im Continuely Having Feul Issues When I Get My Vehicle Out Of This Dealer. 90 Warranty Is Not Being "Respected" And I Believe Im Being Excessively Charged/Bogus Services Which Only Concealed The Main Issue Which Either This Dealer Can't Identify &/Or Mistakenly Identify During These Multiple Diagnoses/ Repairs..

July 14, 2022

The service was excellent. The service advisor, Juan Rivera, was outstanding. Polite, thorough, and considerate of my time. I've been having my cars serviced there for years More

by jarrettwolfpersonal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rivera
Jul 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 14, 2022

GREAT CUSTOMER ATTENTION. BOTH ROBERTO ORTIZ IN SERVICE AND WALTER ROMAN IN SALE HAVE HELPED ME IN EVERYTHING REFERRED TO MY VEHICLE. More

by david.impelluso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERTO ORTIZ
Jul 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 14, 2022

Fraudulent. Absolutely despicable. Not accredited by the BBB. Manipulative. Took advantage of me. Stay far far away. More

by JINGERSANTOS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Paul Stern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

That you for your feedback, Jinger. Our team have been given your contribution and will be contacting you to see how best we can assist you. Enjoy your day.

Jul 14, 2022 -

JINGERSANTOS responded

Please review camera footage of me getting kicked out of the dealership. “Take your key, take your debit card, those are your property, leave this is a place of business, it’s already done, we can put the loan wherever we want” Please understand I was a pre approved buyer whom only wanted Bank of America and now I’m obligated to this Ally bank and will now have to refinance this at a higher rate because they fully DID NOT USE MY PREFERRED LENDER I already had an inquiry that could be modified yet they deliberately shopped my loan. The upcharged invoice included things I didn’t want and they mislead you to say “it comes with the car” This is fraud. Understand I will contact ally and inform them of this fraudulent obligation. Understand I will contact the attorney general to report. They will investigate. Understand I will report the complaint to the DMV whom oversees the dealers license of the business. I will make a complaint to the DBPR about Aventura CJD LLC. This should have never happened to me. I don’t want any other ppl to go though this.

July 14, 2022

Perfect service, I would really recommend any family member or friends to go there! amazing service! More

by fgiulia109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Paul Hernandez, Abraham Caballero, George Santiago, Manny Torres, Lili Del Cueto, Elliott Torres
Jul 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 13, 2022

great service, very good customer service and very fast service, without a doubt the best place More

by diazkatherine0911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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