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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,406 Reviews

1,406 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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November 15, 2024

They treated me poorly, without enthusiasm, and on top of that, they changed the oil incorrectly and the car was thrown all over the street. I called to complain and the attention from the manager and everyo More

by flofloalejuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
manager steve very bad
Nov 15, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 14, 2024

We had a great experience leasing a new Jeep Rubicon from Aventura Jeep. Our salesman Sergey was very knowledgeable, patient and never pushy, Adan the head Sales Manager helped us close the deal quickly, an More

by S.stern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergey, Adán
Nov 15, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 13, 2024

It’s truly a pleasure to have Justin as my service advisor. I look forward to many more years of service as I love my car and plan to hold onto it. The loaner was amazing! It might make me want to b More

by Dave Ziegelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ponder
November 13, 2024

Justin was awesome! Communicated promptly, had a beautiful loaner. Very prompt and professional service. I’m happy to be servicing my new vehicle there. More

by Dave Ziegelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ponder
Nov 15, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 13, 2024

Great dealers, and great service. My experience with Nathaniel was especially great, very informative and friendly. You've definitely earned a loyal customer and recommendations to my More

by Maximino Figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathanael (5 stars)
Nov 15, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 13, 2024

420 bucks for a transmission diagnostic? disgraceful. Especially since I spent two grand there less than 6 months ago. Run away from these guys as fast as you can. I'll never be back More

by bronzeart2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

"Bronzeart2001" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 13, 2024

Shannon was extremely rude irritated and did said basic things like filters would void warranty. Fear factor isn’t a way to sell service! Also very rude to have them diagnose a simple repair I was demanded More

by Car
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Mcdonald
Nov 15, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

"Car" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 11, 2024

My service advisor Nick is always providing thes best service. Never short of complete satisfaction on any of my appointments. More

by Shekera.H21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Mcanderson
November 11, 2024

Not going back , this is more than 15 word’s, you think why 🤔🤔🤔🤔you now why people are not happy, rip off, car not fix, driving Jeep to Toyota service this Wednesday 🤷🏻‍♂️🤔 More

by globalllc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names , your service is not professional
November 11, 2024

Service was good. I got an oil change and wheel alignment, they did everything within an hour and a half. Very fast. More

by Nyca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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