Aventura Chrysler Jeep Dodge Ram - Service Center

Excellent as every time I go this location. Very nice and professional staff. Great customer service. Overall fantastic. Very nice and professional staff. Great customer service. Overall fantastic. More

People were very pleasant and seemed interested in what I had to say and in doing what was best for me. My car was finished quickly and they didn’t try to sell me additional services beyond what I needed. had to say and in doing what was best for me. My car was finished quickly and they didn’t try to sell me additional services beyond what I needed. More

Fast and reliable service. The service was also friendly and personable. Thank you for your help! The service was also friendly and personable. Thank you for your help! More

The best Very professional the lady and everyone she help me with information Good Excellent help me with information Good Excellent More

Shannon was very helpful and make the process seamless for us from drop off to pickup! for us from drop off to pickup! More

Strictly About Getting The Customer To Pay Another Fee Even If It's A Reaccurring Issue Fee. Even If It's A Reaccurring Issue Fee. More

Exelent customer service, Juan was very helpful and knowledgeable, in and out , service like that makes you want to take good care of your car even more knowledgeable, in and out , service like that makes you want to take good care of your car even more More

The dealership never answers the phone. Literally, after they forward you to someone two or three times who doesn’t answer, they will just not answer your call again no matter what. You hav Literally, after they forward you to someone two or three times who doesn’t answer, they will just not answer your call again no matter what. You have to go up there for them to pretend it was an accident. When you call, instead of them looking up your car by your name or license plate, they ask for your service advisor whom you my once and probably didn’t give you a card. The service advisor will not call to follow up and will not email you a pdf of your estimate. This dealership does not make it easy on you at all. I didn’t even get my car cleaned during my last visit although they had me waiting two weeks without proper communication. I spoke with the manager and low and behold it happens again. Edward was nice and friendly but was unhelpful with sending me my estimate by email as a pdf and he never answered the phone. Juan Rivera was rude and returned my car a week late without it being cleaned or anything. More

I have called a couple of times already the fact of the check engine light went on and my advisor has not gotten back to me. check engine light went on and my advisor has not gotten back to me. More

Roberto messed up the order for my replacement (I was under warranty) and i never got the radio. Camilo was very helpful in getting my car radio replaced At no charged by working with Mr. Steve Stander f under warranty) and i never got the radio. Camilo was very helpful in getting my car radio replaced At no charged by working with Mr. Steve Stander from Chrysler headquarters. More