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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,277 Reviews
Call Service Center (305) 493-5000

1,277 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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September 18, 2022

It look longer then expected but that was my fault I should’ve made my appointment at 7am. More

by slimfbaby20081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
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Sep 19, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 18, 2022

Terrible experience! ! After 3 weeks in the shop and $3000 later, still having the same issues More

by JOSEPH.MALKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not Sure
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Sep 19, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you, Joseph. As our leaders are unable to locate your information to get in touch with you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 17, 2022

Julio was very cooperative and helpfull. Service was done on time. I ll be back More

by FRANKFERRONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Pinilla
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Sep 19, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 16, 2022

Shannon from Service Department was great at Aventura Chrysler Jeep Dodge Ram!!! Oil change was done well. More

by aamromin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon from Service Department
Report | Print
Sep 16, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 15, 2022

Had an issue after service. They don’t call me back to discuss. Need to resolve this ASAP. More

by BRUCE42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Padraja
Report | Print
Sep 15, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We need your complete information to properly assist you, Bruce. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 14, 2022

always a battle at this dealership, trying to overcharge and sell services not needed trying to get out of honoring my Mopar warranty which I purchased thru them More

by SOBEBURN
Recommend Dealer
No
Employees Worked With
George Santiago
Report | Print
Sep 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 13, 2022

Shannon was extremely helpful during our service visit. She is a huge asset to your company. More

by dscottetms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Sep 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 13, 2022

Great service from Shannon My car was perfectly clean and all working so well Love it More

by Midland150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Sep 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 11, 2022

There was an electrical issue with my jeep. It was caused by an aftermarket hitch installation. Even when I conceded that I would have to pay for the repairs myself, the service manager refused More

by troyhoward1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Leslie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Nino
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Sep 12, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you, Troy. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 10, 2022

I scheduled a specific service for my vehicle and when I arrived I was told that the service could not be done on a weekend day which was what I scheduled. I asked why their system allowed me to schedule it More

by Robp9500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager I believe name was William (Asian male)
Report | Print
Sep 12, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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