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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,277 Reviews

1,277 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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December 31, 2022

Hopefully everything will be great and won’t have any more issues, awesome service thanks guys for the job done!! More

by LUCA100ITALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 02, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your 5-star response and will be here for any needs you should have in the future.

December 31, 2022

Always excellent! Mr. Robert Ortiz looking for the best options always ! The mechanics are finding a solution for the problems always ! More

by volker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ortiz
Jan 02, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 29, 2022

Corteous and fast service. Very efficient, quick turnaround. Service rep Eddie displayed great customer service. More

by chchrcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 29, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 29, 2022

After being told there is a $250 fee to look at my car, I was then told that the car had to much rust and they couldn’t do anything other then oil change. $311 oil change. Never again. More

by jz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elliott Torres
Dec 29, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Our team did speak with you regarding this matter and you indicated that the car is from up north. You signed for the diagnostic time up front when our team got the car in and started the diagnostics. There was so much rust and corrosion on the vehicle that the only option is to have the parts replaced but you stated that it would be too expensive to replace all the parts and you just paid the diagnostic charge and the oil change. We hope that this helps further explain the situation for you.

December 27, 2022

It was very bad for me there profile my day waiting and I had to leave because they did not attend me. I will not go there again the customer service is terrible More

by MARGGICASTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Otro
Dec 27, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

December 27, 2022

I had Shannon McDonald help me in the service department. She went beyond what I had expected. I will absolutely be back. She made my day! More

by SHAYNACUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDonald
Dec 27, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back again, Alicia! Have a great day!

December 27, 2022

Bought two new trucks 2022 Dodge Ram 5500 I was only able to use them two months and they started giving issue with the DEF system, fuel system and the injectors. The trucks have been out of service for 7 mo More

by yaonel chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yosvany Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leslie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto from service department , David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres, Christopher Yu
Dec 27, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Your feedback has been provided to the team and they will be following up with you directly to help you.

December 25, 2022

Very professional with quality work from Mark the asst service manager, Eddie service adviser and tech who did the repairs More

by ANDREWMARKELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Mark do not know the tech name
Dec 26, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us, Andrew! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 25, 2022

Fast delivery super professional I came in for an oil and brakes service and I was released the same day More

by ALPHABERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Padraja, Lili Del Cueto
Dec 26, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 24, 2022

The recycled air is still not working and I have called numerous times to speak to our service manager and no luck. More

by alraminc
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure the name
Dec 26, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Dec 26, 2022 -

alraminc responded

This is Marla Maples and I tried to set an appointment on Saturday as the receptionist was so kind but no one in the service department ever picked up. I need to get in for an oil change but if you can’t respond to my many messages or phone calls how can I trust your service? 310-415-6622

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