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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,278 Reviews

1,278 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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April 07, 2023

For non-luxury vehicles, the service was very good. However, I went from owning a Lexus to a Pacifica Pinnacle -- essentially the same purchase price of a Lexus. the differences in service is that at More

by jshapiroa1a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your feedback and are eager to better your return experience.

April 07, 2023

Great service from mechanic tony,manager steve and service rep shannon. Car came back clean. More

by CMEHL1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony shannon steve
Apr 07, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 07, 2023

Good customer service, quick and responsive. I like that this location has the night owl drop off. That serve was very convenient for me . More

by Tanajah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in the service department
Apr 07, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 06, 2023

Excellent service with Eddie sent up my appointment and fixed my tail lights , great worker More

by Reem_campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Apr 06, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back with us again, Kareem!

April 06, 2023

Thes best service ever, always come here, Shannon takes care of me, in and out in few minutes to drop off and then another few minutrs in the pick up, you wont regret coming to this dealer service. I will More

by melanybelussi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanoon McDonald
Apr 06, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 05, 2023

Absolutely incredible experience. From Mark Lesly the Service Director to Yosvany Alvarez , the General Sales Manager to Paul Stern , the Finance Director. Every department did an inc More

by sterno3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oren Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosvany Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandro Sensebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Stern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geno Tolomeo, Patrick Arvelo
Apr 05, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back again, Paul!

April 05, 2023

We purchased our car through Aventura Jeep after the lease was up and we’re told not to worry about the last 2 payments as they were making them directly. Fast forward 4 months and our credit score has More

by celia.cordero1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We value and appreciate your business, Celia. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

April 04, 2023

Only issue was having to wait a week for service dept to get to Jeep. More

by DROBBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Apr 04, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your feedback and are eager to better your return experience.

April 01, 2023

Great service. Quick and they wash my car delivering in the right time. I recommend them More

by Hcustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 28, 2023

The technician by the name of a phelippe was very nonchalant with me and gave me an attitude as in I wasn’t important enough to deal with. He made me feel like I was bother you him. Was promised that More

by debbiegilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philippe
Mar 28, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We value and appreciate your business, Debbie. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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