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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,278 Reviews

1,278 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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April 29, 2023

Promise was not kept twice. The only good person who knows his job is Eddie and I feal sorry I went to difirent person. Will not make this mistake again. Some other service pe More

by BESTSELLER822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
McDonald
May 01, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 29, 2023

Great service great staff great new facilities I have no more to say no more to say More

by Michael Gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 01, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 28, 2023

Service was scheduled online with all requests, including a brake recall. After waiting for the duration of service (oil change and quote for front light) I was told that the part for the recall had to be or More

by lisatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Eddy the service person was great. He was clear and did what needed to be done! Excellent More

by gregbitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Apr 27, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 27, 2023

worse service ever ! shannon was great but company in general really bad ! i have a recall on my car and they don't have any idea when the part is going to be ready More

by leitoamaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oren Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Perrin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yosvany Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandro Sensebe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Stern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leslie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pichardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geno Tolomeo, Patrick Arvelo
Apr 27, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Our service director spoke with you today regarding this matter. You have a recall open for your vehicle but there are no parts available from Chrysler. Our service director personally had you open the recall and read it to show you where it says Chrysler does not have the parts available and that they will notify you when they are ready.

April 27, 2023

Robeto Ortiz atendió mi caso con prontitud y comprensión; fue posible resolver gran parte de lo solicitado, recomiendo ser mas rigurosos con las labores mecanicas para evitar reclamaciones posteriores, por e More

by CORCON2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Leslie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 25, 2023

Manager Mark Makes Major Moves! Definitely an asset, genuine guy who makes my experience 100, every time. More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back with us again!

April 22, 2023

Remove my xxxxing email. You put in a generic email for a customer so I’ll give you a xxxxty review. More

by Get the customers right email you hacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 22, 2023

Easy to work with, not so easy to find! Thanks for fixing my recall and oil change More

by mrogoffmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Apr 24, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 21, 2023

Julio was my service sales person and did an excellent job attending to my needs. He made the whole process run smoothly! More

by FMERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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