Aventura Chrysler Jeep Dodge Ram - Service Center

The vehicle went in for warranty service to repair damaged axles. The service department called to let me know the vehicle was ready for pickup. I got there and it wasn't ready. I came back a few hour damaged axles. The service department called to let me know the vehicle was ready for pickup. I got there and it wasn't ready. I came back a few hours later per direction to be told the battery was dead and it would take another day to clear the problem. I went to look at the car and it was absolutely filthy. I went to a nearby auto supply store, bought a new battery, picked up the vehicle and took it back home to Miami Beach. Terrible service More

Eduardo is beyond amazing! !! Finally such a pleasure to go into the service department. Keep up the great work!! !! Finally such a pleasure to go into the service department. Keep up the great work!! More

Shannon was amazing she’s always so attendant even if there’s a long wait she makes 100% sure we’re accommodated. there’s a long wait she makes 100% sure we’re accommodated. More

Every staff member was helpful, unusually kind and attentive since my visit last year. Some new staff as well. Offered coffee, water, status updates on my vehicle, and went over recalls with me. I am attentive since my visit last year. Some new staff as well. Offered coffee, water, status updates on my vehicle, and went over recalls with me. I am 59 years and this is the first dealership I have encountered that gave that level of service with a smile. Your team could teach this valuable lesson to today's retail environment. I have stopped doing business with 31 stores so far because of poor customer service. Thank you and your staff for setting the bar so high with that level of support. Ya'll have a great rest of your week Shawn Cox 2022 RAM 1500 BIGHORN 5 LTR HEMI Purchase Date: 5-May-2022 More

I like gi to Aventura dodge because I always receive very good atention and Nice service! good atention and Nice service! More

Great service as always never disappointed and a big thanks to Shannon she’s always doing an excellent job thanks to Shannon she’s always doing an excellent job More

Shannon is a great employee and very helpful, helped me understand any questions I had understand any questions I had More

Shannon is great. Always responsive. The team did the service quicker than originally promised! Will definitely be using them again! Always responsive. The team did the service quicker than originally promised! Will definitely be using them again! More

Service was completed as expected. ..service advisor was very helpful and kept me informed of the services provided ..service advisor was very helpful and kept me informed of the services provided More

Great customer service ever will be back. Can’t get any better love the car wash too Can’t get any better love the car wash too More