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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,414 Reviews

1,414 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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October 15, 2023

Shannon McDonald makes the experience extraordinary . She is amazing . She makes you feel like a VIP More

by raybotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDonald
Oct 16, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 14, 2023

Customer service was exceptional. I will definitely be back for further service! I felt like I was listened to and my concerns were addressed. More

by gyngergmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven service management
Oct 16, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 13, 2023

Went in for an oil change and waited only an hour. Cheaper than I anticipated. More

by rickgcpt
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Great to have you back with us again, Rick!

October 10, 2023

Great service, professional and friendly. Short wait time and comfortable clean waiting area. Sent messages to update you on services being done. More

by LEYSA W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Williams
Oct 11, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Great to have you back with us again!

October 07, 2023

Communication could be better and managers think their time is worth more than actually listening to customer. Eddy tried his best, deserves 5 stars but the system is one star, cashier 2 stars and manage More

by sean.dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy
Oct 09, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Sean. We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

October 05, 2023

Todo fue espectacular como siempre, Roberto es un excelente asesor y me hace sentir como en casa More

by angielopezp17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Oct 05, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 05, 2023

It was an amazing experience this time. My service agent always do the the best for me More

by pwaldensimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 04, 2023

The service adviser did a great job helping me. The repairs were covered under the repairs done last year and it was a relief when they told me all repair costs were covered and I had to pay nothin More

by mohammed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 03, 2023

The best services Julio was amazing service rep, everything was on time… I love the service More

by MANUELF20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 03, 2023

I don’t live close so Shannon was great at set me up for 7am on a Monday morning and was out by 8:45 am. Walter was my service representative that morning and he was great as well. More

by gatorcohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon and Walter in service department
Oct 04, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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