Aventura Chrysler Jeep Dodge Ram - Service Center

i went to the service department for recall the service guy was rude and a liar i had to go to arrigo dealer the get the service done correctly guy was rude and a liar i had to go to arrigo dealer the get the service done correctly More

Impossible to order a part from parts dept. 9 calls no answer. Called service dept. transferred to parts Mgr. no answer. Called operator transferred to director no answer. Unfortunately closest 9 calls no answer. Called service dept. transferred to parts Mgr. no answer. Called operator transferred to director no answer. Unfortunately closest dealer that has the $700 part I need according to University Dodge Ram. LeBelle FL has 4 of what I need maybe they answer the phone. How does this dealer stay in business? Go to University Dodge Ram, they answer their phones. I purchased 6 vehicles last year for my fleet replacement without issues. Aventura needs a new GM More

Shannon was my Advisor, and she was very professional and attentive. She kept me updated during my wait and was also accomodating of my time constraints. attentive. She kept me updated during my wait and was also accomodating of my time constraints. More

No costumer service Only for a battery i waited three weeks without a phone call. No customer service. weeks without a phone call. No customer service. More

When an oil change is done why wasn't the oil reset done and tire pressure? and tire pressure? More

I had an 8am appt for an oil change and wasn’t done until 12. The service rep also tried to up sell me to a ridiculous service package. Poor communication during the service. Will not go back. 12. The service rep also tried to up sell me to a ridiculous service package. Poor communication during the service. Will not go back. More

Friendly personal , l went last Saturday 15 /23 Roberto help me with my service choice , and he putt a note to wash my car ,he contact me when my Jeep was ready The men who bought was my jeep toll me w help me with my service choice , and he putt a note to wash my car ,he contact me when my Jeep was ready The men who bought was my jeep toll me we were so busy and it was raining ( no car wash ) I spend $ 900 I called back and Roberto offer me to wash next time More

Felipe Perdomo is amazing! Very helpful and got me in and out as fast as possible. Very helpful and got me in and out as fast as possible. More

Terrible service. Zero accommodation. Expect the vehicle to sit there for weeks just to provide a software update. No loaner vehicles. Manufacture required recall and Zero accommodation. Expect the vehicle to sit there for weeks just to provide a software update. No loaner vehicles. Manufacture required recall and still expect it to sit there and not provide another vehicle. In my 21 years of vehicle ownership and dealing with many vehicles and many different brands, this is the worst experience by far. I would prefer to pay out of pocket for service than get warranty work done by the dealership. But hey, maybe that’s the goal. More

My experience was superb! Thank you to Shannon for taking care of me and answering all my questions. She polite, p... Thank you to Shannon for taking care of me and answering all my questions. She polite, p... More