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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,483 Reviews
Call Service Center (305) 493-5000

1,483 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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February 26, 2025

Too long of a wait time. There should br scheduling for maintenance. Next time I will find another place to go to. Price charged for reg maintenance is way too high! More

by CLAUDIACORDEIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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Feb 27, 2025 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, Claudia. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 26, 2025

Definitely lack of communication between the service manager and the customer. I sent and email regarding that issue; therefore, after picked up the car, I sent another email asking for the invoice wit More

by dsingman72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Leslie
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 25, 2025

Had a lot of issues going on with my vehicle. It was a tough diagnosis to figure out but they worked through the situation in a timely manner keeping me from being vehicle less for the least amou More

by alexlaw90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Feb 27, 2025 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 24, 2025

They do not schedule time for routine maintenance. The wait time was 3 hours in a very uncomfortable not very pleasant waiting room. More

by CLAUDIACORDEIRO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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February 23, 2025

Never have a problem or complaint. This place is the only place I go too More

by gdavis1289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 21, 2025

Justin my service advisor was great. Kept me posted via email , phone on my gladiator status. Even after the job was completed. More

by oacarbonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 21, 2025

From initial contact through test driving to purchasing everything went smoothly. Even after purchase they value and take care of their customers. I highly recommend this dealership. More

by licht
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 21, 2025

The series was terrible 3 weeks for very little problems we call many many times with no answer More

by Sady Sultan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No matter the name
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February 20, 2025

Shannon, the service rep, has always taken great care of me. The quality customer care is consistent and very appreciated! More

by gbinyaminove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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February 19, 2025

It was fast and very simple process to drop off the car and pick up More

by oliveirajuliano5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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