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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,280 Reviews

1,280 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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August 24, 2023

Jazz was our salesperson and he did such an awesome job everything was quick and smooth we got there and brought the car to us fast quick test drive paperwork was also quick managers helped as well and fin More

by Gio14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jassiel Vazquez
Aug 25, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 22, 2023

The vehicle service is below average and NO ONE EVER answers the phone. I have called for several days and even left messages on the text service and no callback. The original problem in May was never f More

by njacinthe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Bressler
Aug 23, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, Nicole. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 22, 2023

I was very pleased with the immediate attention given to my Emergency Service Request of last Saturday, August 19, 2023, which was that the sensor for the transmission, the brakes, and the engine were all l More

by ullrich_pauline
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Williams, Service Manager
Aug 23, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 20, 2023

Excellent attention! ! Fast respond !! Good service!!! You do not need a turn to enter. They responded quickly and attentively. More

by ojeda David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 19, 2023

My repair consultant Shannon was very helpful and kept in touch all the time. The service was excellent and the car was ready way faster than expected More

by MARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDonald
Aug 21, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 18, 2023

been a customer for more than 4 years, Julio and his colleagues are very attentive, professional and welcoming, service is great. More

by soniaotf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 18, 2023

First time there, they fixed the problem in no time. Steve the manager was absolutely great. More

by delucait
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 21, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 17, 2023

Paid $200 for a diagnostic and asked the rep to please print the report. Never received a printed report. Promised an emailed copy never received that either. The quote to fix my car was nearly 3k, their More

by Tflynt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 17, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 16, 2023

The service was excellent, Robert was very attentive and cleared 👏. My car feels great. Thank you. More

by ruty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Ortiz
Aug 16, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 16, 2023

This place is super-busy. So you need to be patient when bringing a car here for anything complicated. But my friendly service advisor, Eduardo Santiago, helped me to make an More

by joebovino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Santiago
Aug 16, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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