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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,412 Reviews

1,412 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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May 18, 2024

Horrible customer service. Eddie never answered the phone. Extremely expensive more than 10 days to finish the work More

by abuenos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy
May 21, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

"Abuenos" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 18, 2024

I have left several dealerships for poor quality and service, I won't leave Aventura! They are absolutely the best for quality and service in the South Miami area. When other dealerships failed to honor More

by XTWOODS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 18, 2024

I went to Aventura Chrysler Jeep Dodge Ram for my Jeep Service. It was very quick and efficient. Shannon and Steve Williams were very friendly , as was the rest of the staff. I waited in the guest area More

by France
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Williams
May 21, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 17, 2024

Very nice service, reliable and knowledgeable. It was easy and quick. All my questions were unswered. More

by Hucasro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduard Santiago
May 17, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 16, 2024

Had to turn in my Jeep for a recall. Customer service rep immediately took of my needs and got me into a rental car. I appreciate great service!! More

by jewelmachen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2024

As always, Shannon was very helpful. She goit my oil change and recall work all done on a Saturday. She even got me a dealer loaner for the few hours that I did not have a car. Excell More

by Ian Shopsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDonald
May 16, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 15, 2024

It took 3 1/2 hours for a regular oil change I was expecting a faster service More

by JCASTRO0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 14, 2024

Both Mike’s were wonderful and I’m a happy driver. . Thanks again Aventura Dodge More

by stefon71
Recommend Dealer
Yes
Employees Worked With
Michael Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike …. Salesman
May 15, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 13, 2024

Very difficult to communicate with. I called several times with no replies. Very expensive service. Didn't really prep car the way I needed them to for a road trip. More

by ivansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve and Julio
May 13, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

"Ivansky" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 12, 2024

Good service! My vehicle is running very good! Excellent customer care ! I will recommend and will be back More

by nnunez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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