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Aventura Chrysler Jeep Dodge Ram - Service Center
North Miami Beach, FL
1,411 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,411 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center
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June 02, 2024
This was the best experience. Jorel Vasco was great. Definitely, will be back for my next vehicle. Jorel Vasco was great. Definitely, will be back for my next vehicle. More
by Jmfresh.otero
Verified Customer
June 01, 2024
The advisors are nice but overall the service is mediocre. I’ve been at the same service center on multiple occasions to fix one issue and for some reason it never seems to be fixed. Every time I co mediocre. I’ve been at the same service center on multiple occasions to fix one issue and for some reason it never seems to be fixed. Every time I come back they charge me a sum of money for the same problem, at a certain point it just feels like a cash grab. I got charged $1000 to change two batteries and to reexamine the same issue I’ve been there multiple times for. Also, they take your car for days and don’t really care how you get around or offer you any other solution for transportation. I feel like the empathy isn’t there and it’s just all about business and money. More
by Reviewer87
Employees Worked With
Shannon
June 01, 2024
My car was fixed perfectly by a very attentive mechanic, Francisco. The manager Steve was very responsive and caring and even updated me on the status of the repair while on vacation. Shannon also always r Francisco. The manager Steve was very responsive and caring and even updated me on the status of the repair while on vacation. Shannon also always responded to my calls and answered my questions promptly. I am completely satisfied with the service I received. More
by VERDEFULVIA
Employees Worked With
Steve, Francisco and Shannon
June 01, 2024
The dealer was great and they fixed the car really quick. Good customer service. Highly recommended Good customer service. Highly recommended More
by CARITOC0220
June 01, 2024
LEGENDS- MARK JULIO If it wasn’t for Mark and Julio I honestly don’t know how I would be able to get anything done at the aventura service center. Mgr is steve is very difficult to deal w and un Julio I honestly don’t know how I would be able to get anything done at the aventura service center. Mgr is steve is very difficult to deal w and unnecessarily sarcastic at times, very counterproductive. Then you have Mark and Julio are complete opposites- these guys genuinely understand my business and customer services needs, to the point they literally exceed my expectations. I’m truly grateful for these solid guys More
by Robertbambo
May 29, 2024
I had a great experience with the customer service team. They were very responsive and helpful, and Mr Steve was able to resolve my issue quickly. They were very responsive and helpful, and Mr Steve was able to resolve my issue quickly. More
by Yelitza Ortiz
Employees Worked With
Me Steve
May 29, 2024
I always bring my vehicle here for service and I always get the best customer service. Love coming here. Thank you guys. get the best customer service. Love coming here. Thank you guys. More
by JamesJ
May 29, 2024
Roberto at service was very helpful, took very good care of my situation with my car and great advice, so we’re the other guys in service they were all helpful as well. Will keep taking my car to them for a of my situation with my car and great advice, so we’re the other guys in service they were all helpful as well. Will keep taking my car to them for any work! Thank you! -Kim L More
by kimrodriguez_08
Employees Worked With
Roberto
May 28, 2024
Knowledgeable, friendly, and quick service something that I was looking forward to this is what we needed I was looking forward to this is what we needed More
by pignell77
